Vertical Communications TeleVantage 7.5 manual Using Personal Statuses

To change your active settings in the Active Settings dialog box

1.Choose Tools > Active Settings. The Active Settings dialog box opens.

2.Change any of the following:

Q To change your current personal status, select a personal status in the dropdown list.

Q To create a new custom personal status, click .

Q To edit the selected personal status in the list, press ALT while clicking .

Q To change the active Where I Am phone, Taking calls, Routing List, or Greeting settings, use the instructions in step 4, (“To create a custom personal status” on page 9-7).

3.To make sure that all incoming callers hear the greeting specified here when they reach your voicemail, check Ignore Call Rules. Doing this disables your call rules and causes all incoming calls to follow your Standard routing list. The Routing List setting in this dialog box changes to reflect this choice.

Note: Checking this box is equivalent to choosing Tools > Ignore Call Rules whenever this personal status is selected.

With the box unchecked, your call rules might cause some callers to hear greetings other than the one specified here.

4.When you are done, click OK. If the active settings are different than the current personal status, you are prompted to apply these settings as edits to the personal status. Choose one of the following:

Q Yes. The active settings go into effect and also are copied to the personal status’ preferences. Choose this option if you want to apply these active settings every time you select this personal status.

Q No. The active settings go into effect as overrides to the personal status. The personal status remains unchanged. Choose this option to make a one-time change that will not be repeated the next time you select personal status.

CHAPTER 9. USING PERSONAL STATUSES 9-11