About customizing ViewPoint_______________________________

You can customize ViewPoint and your TeleVantage account to suit the way you work.

Most customization options presented in this chapter are set in the Options dialog box, accessed by choosing Tools > Options. Your TeleVantage system administrator may have made some or all tabs of the Options dialog box unavailable to you. See your system administrator if you cannot access a particular option that is described in this chapter.

Guide to the Options dialog box

Use the following table to locate instructions for the fields in the Options dialog box.

Tab

Field

See...

 

 

 

 

 

 

Personal

Voice Title

“Recording a voice title” on

 

page 18-5

 

 

 

 

 

 

 

“Changing the language of

 

Telephone Prompts

telephone command prompts” on

 

 

page 18-6

 

 

 

 

Personal Operator

“Changing your personal Operator”

 

on page 18-9

 

 

 

 

 

 

List in dial-by-name

“Customizing your listing in the

 

dial-by-name directory” on

 

directory

 

page 18-9

 

 

 

 

 

 

Accept ACD Workgroup

“Marking yourself ready and

 

calls

unavailable” on page D-2

 

 

 

 

ISDN outbound Caller ID

“Customizing ISDN outbound Caller

 

ID” on page 18-17

 

 

 

 

 

 

SIP Accounts

“Customizing SIP accounts” on

 

page 18-19

 

 

 

 

 

\ My Numbers

 

“Entering My Numbers” on

 

 

page 12-4

 

 

 

Phone

Default Ring Duration

“Customizing how long your phone

 

rings” on page 18-10

 

 

 

 

 

 

Enable Call Waiting

“Customizing or turning off call

 

waiting” on page 18-8

 

 

 

 

 

 

Ring back ...

“Turning ringback for calls on hold

 

on and off” on page 18-9

 

 

 

 

 

 

Imitate a station ...

“Imitating a station at a remote

 

number” on page 6-10

 

 

 

 

 

 

 

 

18-2

USING TELEVANTAGE

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Vertical Communications TeleVantage 7.5 About customizing ViewPoint, Guide to the Options dialog box, Tab Field See, Phone