Vertical Communications TeleVantage 7.5 manual Searching for Call Log entries, Device

Column	Description
DID	On incoming lines, your Direct Inward Dial number
	if the caller used it to call you. DID is not applicable
	for outgoing lines.
Device	On incoming lines, the trunk or station number at
	which the call was placed. On outgoing lines, your
	station number.
Dial String	Digits that TeleVantage actually dialed over the
	trunk, which can be different than the digits
	TeleVantage displays in a contact's phone number.
	For example, a dial string can contain an
	international or long-distance access code,
	least-cost routing information, or dialing prefix or
	suffix.
Left Message	A check in this field indicates that the caller left a
	voice message.
Result	How the call ended. For a list of possible results,
	see Result in the previous table, on page 14-4.
Custom Data	Custom data, if any, associated with the call.
	Custom data can be collected by IVR Plug-ins or
	call center queues that prompt the caller for
	information.

Searching for Call Log entries

To search for one or more Call Log entries, do the following:

1.Click Tools > Find from any view, and click the Call Log tab.

2.Check each field that you want to search by, and enter the search term. Click New Search to clear the fields and checkboxes.

3.Click Find Now.

CHAPTER 14. USING THE CALL LOG FOLDER 14-7