Vertical Communications TeleVantage 7.5 manual Managing your greetings using the phone

After you record a message, you can use the commands shown in the next table.

Commands for Recorded Messages

Use after recording a message

1Accept the recording.

2Review the recording.

3Rerecord the recording.

4Append to the end of the recording.

5Mark the message as Urgent.

6Mark the message as Private.

7Enter a callback number (external number only).

*Cancel the message.

Note: If you mark a message as Private, the recipient cannot forward it and users who share the recipient’s voice mailbox cannot play the message.

Managing your greetings using the phone____________________

A greeting is a message that callers hear when they reach your voicemail. TeleVantage lets you record and store multiple greetings for use in different situations, and easily switch between them. For example, you can have a standard workday greeting, an after-hours greeting, a vacation greeting, and more. The greeting that currently plays to callers is called the active greeting. You can designate a new active greeting at any time.

Note: You can record greetings for special situations, for example, greetings for when you’re on the phone (see “Handling busy station calls differently than calls not answered” on page 15-14), or when someone important calls (see Chapter 17, “Using Call Rules” ).

For instructions on recording a new greeting, or re-recording an existing one, see “Recording your voicemail greeting” on page 2-3.

CHAPTER 5. MANAGING VOICEMAIL AND YOUR ACCOUNT WITH THE PHONE 5-7