Vertical Communications TeleVantage 7.5 manual Working remotely, B-9

16-15

16-16

16-15

9-13

8-27

8-27

13-12

13-6

5-4

18-5

16-7

voice mail (cont’d.) folders, 13-2

for ACD workgroups, D-4 forwarding using the phone, 5-5 forwarding using ViewPoint, 13-4from caller’s point of view, 5-2 heard, 13-7

listening to using ViewPoint, 13-4listening to while caller leaves, 4-3,11-7new, indications of, 13-11notification of,

options while listening to, playback order of, 18-20 playing a sound for, 18-20 playing as audio into call, playing into a call, 11-13 private, 13-8

replying to using the phone, 5-5replying to using ViewPoint, 13-5scheduling notifications, 13-15screening using the phone, 4-3screening using ViewPoint, 11-7sending a call directly to

using the phone, 4-9using ViewPoint, 11-7

sending all calls to, 5-10sending using the phone, 5-6sending using ViewPoint, 13-10setting maximum length of, 13-9space for, 13-9

synchronizing with Microsoft Exchange Server, 13-7

undeleting, 5-5unheard, 13-7urgent, 13-8

viewing contact record for, 13-6

voice mail folder overview, 13-2sharing, 8-24

voice mail/account menu commands, A-7voice mailbox, viewing size of, 13-9

voice messages

dragging to other applications, 8-21voice over IP. See Internet calls voice titles

avoiding "Please say your name" prompt with, 4-3capturing for contacts in their own voice, 16-11recording for contacts,

recording for yourself using the phone, 2-2recording for yourself using ViewPoint,

voice-firstanswering, 4-5voice-mailgreetings. See greetings VOIP. See Internet calls

VOX format,

W

WAV format, Welcome Wizard, 8-8Where I Am

default,

in personal statuses, 9-7in routing lists, 15-10with call forwarding, 15-2

windows, opening folders in new, 8-14workgroups

overview, 16-14

answering another ringing phone within your, 4-4benefits of using, 16-14

personal and public, placing calls to, 12-4routing calls to, 15-14

setting to appear as Extensions list tab, Workgroups folder,

working remotely, B-9

USING TELEVANTAGE I-14