Vertical Communications TeleVantage 7.5 manual Personal status cont’d. changing another user’s

16-3

12-4

16-6

18-9

8-16

A-8

12-8

personal status (cont’d.) changing another user’s, 9-14

changing yours. See personal statuses/selecting creating custom, 9-6

in call rules, 17-8

list for call center queue agents, 9-4list of pre-defined,9-3modifying, 9-6

preferences for call handling, 9-7recording names for, 9-7selecting

using the phone, 5-10

using the status bar button, 9-3using ViewPoint, 9-5

setting as default, 9-13

table of telephone commands to select, viewing in Extensions list, 10-2

personal status defaults, defined, 9-12Personal Statuses folder, 9-9phone

audio output from, 8-12changing ViewPoint’s, 8-4remote. See remote phone use ringing of. See ringer

ringing when you leave a call on hold, sharing with other users, 7-2

phone notifications for new voice mail, 13-14phone numbers, checking, 12-9

"Phone" pane on status bar, 8-12PINs, for contacts, 16-12Place Call command, 12-6placing calls

by clicking shortcuts, 12-11directly to voice mail, 3-4from a queue, B-8

from another user’s phone, 3-2from Extensions list, 10-5

from other contact manager applications, 1-3over Internet using the phone, 3-6

over Internet using ViewPoint, 12-9pages and intercom calls, 3-6

placing calls (cont’d.)

quickly from ViewPoint folders, 12-6through system from a remote phone, 6-7to contacts, 12-3

to extensions, 12-4to My Numbers, to workgroups, 12-4using dialing services, using the dial bar, 12-2using the phone, 3-3,12-2while on another call, 3-5

with hands-free answering, 4-5play button, 8-26

"Please say your name" prompt about, 4-3

turning off, 18-7

popping up caller information, B-9Prevent Switching Folders command, priority

of call rules, 17-9of greetings, 13-20

private contacts, folders, 8-22 voice mail, 13-8 workgroups, 16-15

Problem Report Wizard, I-1problems, reporting, I-1

prompts "Call From"

overview, 4-2turning off, 18-6

changing language of for contacts, for account code, 3-3

for password with call forwarding, 15-5for password with routing lists, 15-11"Please say your name"

about, 4-3turning off, 18-7

selecting language of, 18-6

to accept or decline calls from routing lists, 15-11

USING TELEVANTAGE I-10