Vertical Communications TeleVantage 7.5 Creating items, Deleting voice messages and other items

Creating items

You can create all types of TeleVantage items, such as greetings and call rules, in any folder. You can create a completely new item, or you can copy an existing item and enter only the information that is new for that item.

To create an item, choose File > New and choose the type of item that you want to create, such as a contact or a greeting. Enter the information about the new item in the dialog box that opens. Click OK to create the item. You cannot create extensions.

To create an item by copying an existing item

1.Select the item on which you want to base a new item, such as a contact in the Contacts folder.

2.Choose Edit > Copy.

3.Choose Edit > Paste. A Contact dialog box opens. Copy of <item that you copied> appears in the title bar of the dialog box. The dialog box contains a duplicate of the selected item’s information, such as name, phone number, and so forth. You can use this information as a basis for creating a new item.

4.Enter the information about the new item in the dialog box.

5.Click OK to save the changes as a new item.

Deleting voice messages and other items

To delete a voice message from your Inbox, select it and then press DELETE. The voice message moves to your Deleted folder.

To permanently delete a voice message from your Inbox

1.Select the voice message. To select more than one voice message, press CTRL and select them.

2.Press SHIFT+DEL. A confirmation dialog box opens.

3.Do one of the following:

Q Click Yes if you want the selected voice message to be permanently removed from your computer.

Q Click No to keep the voice message in your Inbox.

To delete other items

1.In the folder in which the item appears, select the item. To select more than one item, press CTRL and click each item that you want to delete.

2.Right-click the selected item and choose Delete on the shortcut menu. A confirmation dialog box opens.

Note: When you delete an item that is not a voice message, such as a greeting or a

CHAPTER 8. USING TELEVANTAGE VIEWPOINT 8-17