Vertical Communications TeleVantage 7.5 manual Viewing public folders, Managing the Deleted folder

Viewing public folders

Public folders contain items that all TeleVantage users can view and use. For example, any user can view a public contact’s information or place a call to that contact.

Example: Your company defines its departments as public workgroups. All users in the company can view the members of those workgroups.

To view public folders, click Public Folders in the Folder List.

Note: Items in public folders are not generally available for editing or deleting. You must have special permission to edit a public item.

Managing the Deleted folder

The Deleted folder contains voice messages that you have deleted from the Voicemail folder. Items in the Deleted folder continue to be stored in the limited space that has been allocated to you for your voice files. To regain space for more voice messages or other voice files, empty your Deleted folder.

To view the contents of the Deleted folder, click it in the Folder List.

Emptying the Deleted folder

You can delete an item from the Deleted folder just as you would from any folder. When items are deleted from the Deleted folder, they are deleted permanently.

To empty the Deleted folder, choose Tools > Empty Deleted Folder.

To empty the Deleted folder automatically

1.Choose Tools > Options. The Options dialog box opens.

2.Click the Voice Messages \ Usage tab.

3.Choose one of the following options:

Q To delete all messages in the Deleted folder now, click Remove all items now. The messages are deleted when you click OK to close the Options dialog box.

Q To empty the Deleted folder automatically whenever you exit ViewPoint, check

Remove all items when exiting.

Q To remove old items automatically from the Deleted folder, check Periodically remove old items, and then enter the age in days at which an item is automatically removed.

4.Click OK.

CHAPTER 8. USING TELEVANTAGE VIEWPOINT 8-23