Vertical Communications TeleVantage 7.5 About creating your voice title and voicemail greeting

About creating your voice title and voicemail greeting __________

This chapter explains how to create your voice title, create your voicemail greeting, and manage your greetings using the phone.

When you first begin to use TeleVantage, create the following two recordings:

QYour voice title (your name)

QYour voicemail greeting (what callers hear when they reach your voicemail) You can rerecord these recordings at any time.

Note: Your TeleVantage system administrator may have created these recordings for you already, but you can create new ones in your own voice.

Recording your voice title__________________________________

Your voice title is a short recording of your name only. By default TeleVantage plays it when the following events occur:

QCallers dial your extension or are transferred to you (callers hear “Transferring to” + <voice title>).

QCallers look you up in a name search in the dial-by-name directory (callers hear “For” + <voice title> + “press 1”).

QYou call another TeleVantage user (the user that you are calling hears “Call from” + <voice title>).

QYou leave a voice message for another TeleVantage user (your voice title precedes the message).

If you do not record a voice title, you might be prompted to say your name when you call another TeleVantage user who has call announcing turned on (see “Call announcing” on page 4-2).

Important: Your voice title can contain other information, such as your company or title, but it should not be a long recording. TeleVantage plays your voice title in the middle of recorded sentences, so a long voice title can cause confusion.

To record a voice title on the phone

1.Pick up your phone and press #. log on to your account by entering <your extension>

# <your password> #.

2.Press 6 2 to manage your voice title.

3.Press 1 to record a new voice title. Say your name and then press # immediately afterwards to eliminate silence.

For instructions on how to record a voice title in ViewPoint, see “Recording a voice title” on page 18-5.

2-2 USING TELEVANTAGE