Vertical Communications TeleVantage 7.5 manual Changing ring patterns

Changing ring patterns

You can change how your phone rings when you receive an incoming call. You can set different ring patterns for internal and external calls.

1.Choose Tools > Options. The Options dialog box opens.

2.Click the Phone \ Ring Patterns tab.

3.Under Ring patterns, select the type of ring that you want for Internal calls and External calls. The “Splash ring” settings create a group of short rings followed by a pause.

To test a ring pattern, click the button to the right of the dropdown list. Your phone rings three times in a demonstration of that ring. Because the ring pattern derives from a continuous loop, the first one might be truncated. Listen for the subsequent rings to hear the pattern accurately.

Note: On some systems, Splash ring 3 plays as Splash ring 2, and Short ring, Long ring plays as Long ring, Short ring. This occurs if your TeleVantage Server uses Intel Dialogic DM/IP Internet telephony boards, DI/SI or HDSI station boards, or DM/V conference bridge boards. Your TeleVantage administrator can tell you if your system behaves this way.

4.Click OK.

Note: If your ring patterns do not begin correctly, it may be because you are sending Caller ID data to a display phone. See “Displaying Caller ID on a phone” on page 18-8.

Enabling and disabling hands-free answering

For an overview of hands-free answering, see “Using hands-free answering” on page 4-4. Use the following procedure to enable or disable hands-free answering from ViewPoint:

1.On the main menu, click Tools > Options. The Options dialog box opens.

2.Click the Phone \ Hands-Free tab.

3.Select the Enable hands-free answering check box to enable hands-free answering. Clear the check box to turn hands-free answering off.

4.Enter the desired time in the Dial tone time-out seconds. This setting identifies how long a dial tone plays after the end of a call before the station reverts to silence while it waits for the next call. A setting of 0 indicates no dial tone, which means that the station reverts to silence as soon as a call ends.

5.Click OK.

Note: You can also pick up the phone and press *10 to enable and disable hands-free answering.

CHAPTER 18. CUSTOMIZING VIEWPOINT 18-11