Changing ring patterns

You can change how your phone rings when you receive an incoming call. You can set different ring patterns for internal and external calls.

1.Choose Tools > Options. The Options dialog box opens.

2.Click the Phone \ Ring Patterns tab.

3.Under Ring patterns, select the type of ring that you want for Internal calls and External calls. The “Splash ring” settings create a group of short rings followed by a pause.

To test a ring pattern, click the button to the right of the dropdown list. Your phone rings three times in a demonstration of that ring. Because the ring pattern derives from a continuous loop, the first one might be truncated. Listen for the subsequent rings to hear the pattern accurately.

Note: On some systems, Splash ring 3 plays as Splash ring 2, and Short ring, Long ring plays as Long ring, Short ring. This occurs if your TeleVantage Server uses Intel Dialogic DM/IP Internet telephony boards, DI/SI or HDSI station boards, or DM/V conference bridge boards. Your TeleVantage administrator can tell you if your system behaves this way.

4.Click OK.

Note: If your ring patterns do not begin correctly, it may be because you are sending Caller ID data to a display phone. See “Displaying Caller ID on a phone” on page 18-8.

Enabling and disabling hands-free answering

For an overview of hands-free answering, see “Using hands-free answering” on page 4-4. Use the following procedure to enable or disable hands-free answering from ViewPoint:

1.On the main menu, click Tools > Options. The Options dialog box opens.

2.Click the Phone \ Hands-Free tab.

3.Select the Enable hands-free answering check box to enable hands-free answering. Clear the check box to turn hands-free answering off.

4.Enter the desired time in the Dial tone time-out seconds. This setting identifies how long a dial tone plays after the end of a call before the station reverts to silence while it waits for the next call. A setting of 0 indicates no dial tone, which means that the station reverts to silence as soon as a call ends.

5.Click OK.

Note: You can also pick up the phone and press *10 to enable and disable hands-free answering.

CHAPTER 18. CUSTOMIZING VIEWPOINT

18-11

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Vertical Communications TeleVantage 7.5 manual Changing ring patterns, Enabling and disabling hands-free answering