Vertical Communications TeleVantage 7.5 manual Configuring the TeleVantage SoftPhone

Tools > Add-in Manager

Showing the SoftPhone keypad window

To display the SoftPhone keypad window, choose Tools > SoftPhone in ViewPoint. You can also double-click the SoftPhone icon in the system tray at the bottom right of your screen.

Placing a call with the SoftPhone

To place a call with the SoftPhone, use any of the following methods:

QUse ViewPoint's dial bar, contact list, Extensions pane, or any other method to place a call from ViewPoint. See “Placing a call” on page 12-2.

QEnter the number to dial in the SoftPhone keypad. Type the number into the text box or use the keypad numbers, and then click Start Call.

Your SoftPhone connection behaves just like a TeleVantage internal station, so you can dial TeleVantage extensions directly. When placing an external call, you must use an access code (see “Entering account codes when placing calls” on page 3-3).

Exiting the SoftPhone

Important: Exiting the SoftPhone disables it so that it no longer rings for incoming calls. It is the same as unplugging your phone. Callers to your number will hear ringing, then be transferred to voice mail or the next action in your routing list. To take calls at your regular phone after exiting SoftPhone, first choose File > Use a different station and switch your TeleVantage phone. Then exit SoftPhone.

The SoftPhone Add-in runs from within ViewPoint, so it exits whenever you exit ViewPoint. You can also disable SoftPhone from within ViewPoint by choosing

and unchecking Enabled for the SoftPhone Add-in.

Configuring the TeleVantage SoftPhone______________________

The following sections describe how to configure the SoftPhone for your personal use.

APPENDIX F. USING THE TELEVANTAGE H.323 SOFTPHONE F-5