Vertical Communications TeleVantage 7.5 manual Viewing TeleVantage extensions, 10-2

Viewing TeleVantage extensions ____________________________

You can see all TeleVantage extensions, along with information about the current status of each extension, in the Extensions list. You can use the Extensions list to quickly place calls to other TeleVantage extensions or to change another user’s personal status if you have permission to do so.

Note: You can display the Extensions list in the Call Monitor for quick access, including drag-and-drop calling. See “Adding the Phonebook Pane to the Call Monitor folder” on page 8-15.

A glance at the Extensions list can tell you:

QA user’s extension number

QWhether a user is currently on a call

QA user’s current personal status

QWhether a user has call forwarding turned on, and the location to which the calls are forwarded

QThe extensions of your office’s auto attendants and queues

The Extensions list updates automatically in real time.

10-2 USING TELEVANTAGE