Vertical Communications TeleVantage 7.5 manual Feature comparison table, Getting technical support

Feature comparison table __________________________________

The following table shows the major features that are available in TeleVantage. If your TeleVantage system does not include some of these features, your TeleVantage system administrator might have made them unavailable to you.

			ViewPoint
Feature	Phone	ViewPoint	Web	CMA
			Access
Managing voice messages	Yes	Yes	Yes	No
Placing, receiving, and handling	Yes	Yes	Yes	Some
calls
Managing participants in	No	Yes	No	No
conference calls
Managing contacts	No	Yes	Yes	Yes
Call announcing of contacts	Yes	Yes	Yes	No
Screen-pops for incoming calls	N/A	Yes	No	Yes
Managing workgroups	No	Yes	Yes	No
Viewing the Extensions list	No	Yes	Yes	No
Viewing the Call Log	No	Yes	Yes	No
Recording greetings	Yes	Yes	Yes	No
Forwarding calls	Yes	Yes	Yes	No
Managing routing lists	No	Yes	Yes	No
Managing call rules	No	Yes	Yes	No
Changing active greeting	Yes	Yes	Yes	No
Changing active routing list	No	Yes	Yes	No
Managing personal statuses	No	Yes	Yes	No
Changing personal status	Yes	Yes	Yes	No
Customizing options	Some	Yes	Yes	No

Getting technical support __________________________________

Contact your TeleVantage system administrator for technical support. For information on how to report problems, see Appendix I.

You can get help through TeleVantage documentation as described in the next section.

1-4 USING TELEVANTAGE