Vertical Communications TeleVantage 7.5 About contact management and TeleVantage, Contacts folder

About contact management and TeleVantage__________________

ViewPoint’s Contacts folder provides you with an online phone book of your telephone contacts in which you can enter the names, phone numbers, and other information about people you talk with frequently on the phone. After you enter contacts, you can place calls to them with a few clicks of the mouse.

This chapter describes the Contacts folder and then explains the following aspects of working with contacts:

QManaging contacts

QTeaching TeleVantage to recognize your contacts

QUsing workgroups

The Contacts folder _______________________________________

To open the Contacts folder, click its icon in the navigation bar. The Favorite Folders list for the Contacts folder shows the Public Contacts folder for your office and all other Contacts folders that have been shared with you.

Using contacts folders

You can create folders to organize your contacts. For example, you could have a Friends folder for personal contacts that keeps your friends separate from your other contacts. Separating contacts into folders makes it easier to find your contacts quickly. See “Organizing items in folders” on page 8-21.

16-2 USING TELEVANTAGE