Getting Started

Chapter 1. Introducing TeleVantage

1-1

About TeleVantage

1-2

Accessing TeleVantage

1-2

Using the telephone

1-2

Using the TeleVantage ViewPoint application

1-3

Using TeleVantage ViewPoint Web Access

1-3

Using the TAPI Service Provider and the CMA

1-3

Feature comparison table

1-4

Getting technical support

1-4

TeleVantage documentation

1-5

The TeleVantage documentation set

1-5

Accessing online documentation

1-6

Chapter 2. Recording Your Voice Title and Voicemail Greeting ...

2-1

About creating your voice title and voicemail greeting

2-2

Recording your voice title

2-2

Recording your voicemail greeting

2-3

Using the Telephone

Chapter 3. Placing Calls on the Phone

3-1

About placing calls on the phone

3-2

Using a phone other than your own

3-2

Using an IP phone

3-2

Dialing internal and external numbers

3-3

Entering account codes when placing calls

3-3

Dialing by name

3-4

Dialing a user’s voicemail directly

3-4

Placing calls while you are already on a call

3-5

Putting your current call on hold and placing a new call

3-5

Ending a call without losing calls on hold

3-5

Placing calls with * options

3-5

Redialing the last call

3-5

Returning the last call

3-5

Disabling call waiting for a call

3-6

Placing calls to an IP address

3-6

Placing a page or intercom call

3-6

Requirements for receiving a page or intercom call

3-7

Paging and intercom considerations

3-7

CONTENTS

Page 5
Image 5
Vertical Communications TeleVantage 7.5 manual Getting Started