Vertical Communications TeleVantage 7.5 manual

16-9

18-12

4-10,11-15

8-7

8-13

8-16

11-8

13-14

H

H.323 terminals. See Internet calls handling calls, table of commands, A-2handling calls. See calls

hands-free answering

enabling and disabling using the phone, 4-4enabling and disabling using ViewPoint, 18-11using, 4-4

Help, online, 1-6hiding

columns, 18-22toolbar buttons, 18-24window elements, 8-12

hierarchy for active settings, 9-12hold

putting calls on using the phone, 4-7putting calls on using ViewPoint, 11-9putting calls on without answering first, retrieving from other phones (call

parking),

ringback if you leave a call on, 18-9switching between multiple calls on, 3-5without hearing telephone prompts, 4-11

hold music, customized, HTML books, 1-6

I

I, special character in page strings, 13-14identifying contacts

adding and deleting phone numbers for, by caller ID, 16-8

by PIN, 16-12

imitating a station on routed calls, 6-10importing

contacts, 8-27voice files, 8-27Index buttons, 8-15

instant messages, 10-5intercom calls, 3-6

intercom, using your phone as, 4-5internal calls, defined, 3-3internal dial tone, getting, 4-11Internet calls

placing using the phone, 3-6placing using ViewPoint, 12-9

IP calls. See Internet calls

ISDN outbound caller ID, 18-17

J

joining

agents’ calls, C-16users’ calls, 12-14

L

L, special character in page strings, line appearances, using, 4-12Link button, 4-2

lock line, 18-24locking folders,

locking ViewPoint display, logging on

as a visitor, 8-6changing default station, from a remote number, 6-6skipping, 8-3

telephone commands available after, A-7to ViewPoint with another phone, 8-6using the phone, 5-2

using ViewPoint, 8-3

with command line switches, H-1with new options, 8-7

M

Macintosh, using ViewPoint on, 1-3mailbox, viewing size of, 13-9making a call. See placing calls menu bar, 8-9

message waiting light, enabling and disabling, 13-12

USING TELEVANTAGE I-8