Vertical Communications TeleVantage 7.5 manual Placing calls while you are already on a call

Placing calls while you are already on a call __________________

You can put calls on hold and place a new call, pick up another call on hold, and end a call without losing other calls on hold.

Putting your current call on hold and placing a new call

1.Press Flash #. Your current call is now on hold and you have a dial tone.

2.Dial your call.

Switching between calls

To switch from your current call to a call that is on hold, press Flash 4. If you have multiple calls on hold, you will hear a menu from which you can pick the call to which you want to connect.

Ending a call without losing calls on hold

You can hang up the phone to end a call without losing your calls on hold.

1.Hang up the phone or press Flash 3 to end the current call.

2.If you hung up, pick up the phone.

3.Press Flash 4. You are connected to the call on hold. If you have multiple calls on hold, you will hear a menu from which you can pick the call to which you want to connect.

Placing calls with * options ________________________________

When you press * at a dial tone, the system offers you a menu of quick call commands. See page A-3 for a table that lists all available commands.

Redialing the last call

To redial the last call you placed, press *66.

Returning the last call

To return a call to your last identified caller, press *69. (You cannot return unidentified calls.) TeleVantage reads the number it will dial and prompts you to approve it before it dials the call.

CHAPTER 3. PLACING CALLS ON THE PHONE 3-5