CHAPTER 2. RECORDING YOUR VOICE TITLE AND VOICEMAIL GREETING 2-3

Recording your voicemail greeting __________________________
Your voicemail greeting is a recording that callers hear when they reach your voicemail. For
example, your voicemail greeting might be similar to the following: “This is Miri Anatolia. I am
out of the office right now, but leave me a message and I will get back to you soon.” You can
also use your voicemail greeting to tell callers about the following options that are available to
them:
QPress # after leaving a message for more options. See “Voice Message Commands” on
page 5-4.
QPress 7 at any time to leave a callback number. (The caller can choose to leave the Caller
ID number, if available, or enter another number.)
QPress 0 at any time to transfer to the Operator. (By default, 0 transfers the caller to your
company’s operator, but you can specify another extension instead. See “Changing your
personal Operator” on page 18-9.)
QPress * during the greeting to skip the rest of the greeting and begin leaving a message.
Your TeleVantage account comes with an initial voicemail greeting that callers hear until you
record a new one. It says, “The person you have attempted to reach is unavailable. Please leave
a message after the tone. When finished, hang up or press the pound key for more options. To
leave a callback number, press 7. If you need immediate assistance, press 0.” To record your
own greeting, you can record over the initial greeting or record a second greeting.
To record a new greeting
1. Pick up your phone and press #. log on to your account by entering <your extens ion>
# <your password> #.
2. Press 4 to manage your greetings. Your initial greeting plays.
3. Press 4 to rerecord that greeting or 6 to record a new greeting. Say your greeting, and
then press #. The greeting you just recorded is played back.
4. Follow the prompts to accept, rerecord, or delete the greeting. If you recorded a new
greeting, you can make it the active greeting (the one that callers hear) by pressing 3.
For complete instructions on m anaging your greetings, see “Mana ging your greetings using the
phone” on page 5-7.