Vertical Communications TeleVantage 7.5 manual Customizing SIP accounts

Customizing SIP accounts_________________________________

If your system is configured to place Voice-over-IP (VoIP) calls using SIP, you can define one or more SIP accounts, which are used to identify you to remote SIP end points.

By default, remote SIP end points must call you using an address based on your extension, such as “sip:101@vertical.com” for extension 101. You can create other SIP accounts so people can call you using more meaningful addresses, for example sip:VinWilliams@vertical.com. For outbound calls, SIP accounts are also used to identify yourself to others and also to authenticate yourself on external SIP services such as www.broadvoice.com.

To create a personal SIP account

1.Choose Tools > Options. The Options dialog box appears.

2.Click the Personal \ SIP Accounts tab. The tab lists the SIP accounts created so far.

3.Click Add. The SIP Account dialog box opens.

4.Under Display name, enter your full name, or whatever you want to appear in the display name portion of the SIP URI. For example, “Vin Williams” in the SIP URI “Vin Williams” <sip:vwilliams@abccorp.com>.

5.Under Userinfo of SIP URI, enter the portion of the SIP URI that appears before the @ sign. For example “vwilliams” in the SIP URI “Vin Williams” <sip:vwilliams@abccorp.com>”.

6.Check Use this account in ‘From’ header field on outbound calls to have the outbound SIP header include this display name and userinfo. If you have more than one SIP account for the same SIP server, only one of the accounts can have this setting checked.

7.Choose whether this is an external or local SIP account as follows:

Q Choose This is a local account to create a TeleVantage-based SIP URI that other SIP-using parties use to contact you.

QChoose This is an account at external server to create a SIP URI used to log in to an account on an external SIP server, for example a third-party dialing service such as Broadvoice (www.broadvoice.com). Choose the appropriate SIP server from the dropdown list, then fill in the external account credentials as follows:

QREGISTER address-of-record for this account. Check to have TeleVantage use this account when sending REGISTER updates to the external server.

QThis account requires authentication. If logging on to the account requires password verification, check this field and fill in the appropriate user name and password information. See your system administrator if you need help with this.

8.Click OK.

CHAPTER 18. CUSTOMIZING VIEWPOINT 18-19