Vertical Communications TeleVantage 7.5 manual Sharing folders, To share a folder

Sharing folders___________________________________________

You can share folders, and any folders within them, with other TeleVantage users that you specify:

QThe Call Monitor folder

QThe Voicemail folder

QThe Contacts folder

QThe Call Log folder

Those users can access the folders that you share with them from their ViewPoint programs according to access levels that you specify. You can grant individual users specific levels of access to your shared folders.

Example: If you and two coworkers are working on the Gould project, you can create a Contacts folder called “Gould” in which you keep important contacts at the Gould office. You can share the Gould folder with your two coworkers, so that all three of you have access to Gould contacts’ phone numbers.

Notes

QVoice messages marked Private do not appear in a shared folder.

QCalls from a call center queue do not appear in a shared Call Monitor.

To share a folder

1.In the Favorite Folders list, click the folder that you want to share.

2.Choose File > Folder > Share Folder. The folder’s Properties dialog box opens at the Sharing tab.

3.Select the users in the Available Users list with whom you want to share the folder. To select multiple users, press CTRL as you select users.

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