Vertical Communications TeleVantage 7.5 Using the audio controls, Using voice message bookmarks

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Using the audio controls___________________________________

TeleVantage’s audio controls make it easy to create recordings and listen to recordings and voice messages.

These audio controls appear throughout ViewPoint in dialog boxes in which you can create recordings and listen to voice messages.

Creating recordings and playing voice messages

You create recordings by speaking into your phone.

Record When you are ready to record, pick up your phone, and then click the button. A beep signals that recording has begun.

Stop When you are finished recording, you can either hang up or click the button.

Play Click the button to listen to the recording or voice message. Click it again to pause playback.

To move forward and backward within the recording or voice message, drag the slider bar:

You can play audio either over your computer speakers or your telephone. Choose

Audio Output to switch audio output from one to the other. You can also use the button in the status bar. When playing audio over the phone, if your phone is on hook, it will ring to connect you to the audio being played.

Note: When sending audio to your phone, ViewPoint displays a message identifying the station ID being rung. Station IDs over 16,000 correspond to external stations created with the Imitate a station routing list option. See “Imitating a station at a remote number” on page 6-10.

Using voice message bookmarks

You can set bookmarks in voice messages by dragging the arrows that appear under the slider bar. When you play a message you have bookmarked, only the portion of the file between the bookmarks plays. This capability can be useful when you want to mark the location of an important phone number in a voice message.

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