Vertical Communications TeleVantage 7.5 Transfer to an extension, Transfer to other, Voicemail

Final action	Description
Transfer to an extension.	The call is transferred to an extension
	that you select on the Extension
	dropdown list, for example, an
	operator, a coworker who handles your
	calls, or an auto attendant. The
	transferred call is treated as a new call
	to that extension. If no one answers at
	that extension, the call follows that
	extension's routing list.
Transfer to other	The call is sent directly to another
voicemail.	extension’s voicemail. Select an
	extension from the Mailbox dropdown
	list.
Pause and repeat.	The caller holds for the number of
	seconds you define in the Pause
	duration field, and then begins the
	routing list again. During the pause,
	callers can press 0 for the operator or 1
	to leave a voice message. The greeting
	you choose can mention these options.
	The special prerecorded greeting
	called the System Hold Greeting says,
	“The person you are calling is
	unavailable. To hold, please stay on
	the line. To leave a message, press 1.”
	It does not mention the option to press
	0 for the operator.
Camp on station.	See the next section, “Handling busy
	station calls differently than calls not
	answered.”

9.Check Active routing list for this extension if you want to make this routing list your active routing list.

10.Check Default personal status routing list to make this routing list the default routing list for your personal statuses. See “Personal status defaults” on page 9-12.

11.Click OK to save the routing list and close the Routing List dialog box.

CHAPTER 15. CALL FORWARDING AND ROUTING LISTS 15-13