Vertical Communications TeleVantage 7.5 manual Changing your external station number with *17

6.Check Disconnect when idle to have TeleVantage hang up the trunk call immediately whenever a call on the SIP phone ends.

For most SIP users, you should leave this field unchecked. In this state TeleVantage provides 10-15 seconds of TeleVantage dial tone after a call ends, making it easy to place new calls immediately after a call ends. If you check the field, the SIP phone does not generate its own dial tone after the other party in a call hangs up.

If checked, the connection to the SIP phone is dropped when the call is completed, and the phone returns to Idle and will play its own dial tone, busy tone or silence.

7.Click OK.

Using a SIP phone

You should be aware of the following SIP phone behaviors:

QSIP phones do not show as off-hook in ViewPoint Extension lists until the number is fully dialed.

QWhen you dial 9 (or another access code) for an outside line, the phone does not provide an “external dial tone” until you have dialed the full number.

QAfter dialing the number, you should press Dial or Send, otherwise there will be a 3 to 4 second delay before the call is placed.

Changing your external station number with *17_______________

If you have an external station, you can use the telephone commands to change its location, for example, from your home to your cell phone. To do so:

1.From the remote phone that you want to set as your external station, call your office and log on to your account. (See “Logging on to TeleVantage from a remote number” on page 6-6).

2.Press # *17. You’re returned to a dial tone.

3.Press # and log on again to the Voicemail/Account menu. You can skip your extension and log on with # # <your password> #.

4.Press 6 9. The location of your external station is changed to the phone from which you are calling.

Note: You must have permission to use this telephone command.

CHAPTER 6. USING TELEVANTAGE WITH A REMOTE PHONE 6-15