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Chapter 8 Tracking Faults Using Prime Network Events Viewing Events and Tickets in Cisco Prime Network Events
Note Cisco Prime Network Events displays active events only. It does not display events that have
been archived. To see archived events, use Prime Network’s reporting functionality. For more
information, see the Cisco Prime Network Operations Reports User Guide.
Prime Network Events displays events for the last two hours by default. To modify the default number
of hours for which events are displayed, see Setting Up Your Events View, page 8-2. Increasing the
number of hours can affect how long it takes for the events to be displayed.
Figure 8-1 shows an example of the Prime Network Events window.
Figure 8-1 Prime Network Events Window
Event Severity Indicators
The Severity column contains color-coded icons that reflect the severity of the event. An icon appears
for each ticket or event in the Prime Network Events tabs (based on its severity) as shown in Table 8 - 2.
Table 8-2 Severity Indicators
Icon Color Severity Icon Color Severity
Red Critical Light Blue Warning
Orange Major Medium Blue Information