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Cisco Prime Network 4.0 User Guide
OL-29343-01
Chapter 9 Working with Tickets in Prime Network Vision
Viewing Tickets and Network Events for Elements in a Map
Figure 9-1 Prime Network Vision Window
Managing Tickets in the Tickets Tab
Table 9-2 describes the functions that are available from the Tickets tab in the ticket pane.
1Menu bar 5Status bar
2Toolbar 6Ticket pane
3Inventory and map tabs 7Hide/Display ticket pane
4Content pane 8Navigation pane
Table 9-2 Ticket Pane Available Functions
Function Related Documentation
Acknowledge a ticket. Acknowledging/Deacknowledging a Ticket,
page 9-15
Clear a ticket. Clearing a Ticket, page 9-15
Clear and remove a ti c ket. Clearing and Removing Tickets, page 9-16
Filter and view all tickets that meet specific
criteria. Filtering Tickets by Criteria, page 9-7