Contents
viii
Cisco Prime Network 4.0 User Guide
OL-29343-01
CHAPTER
7Labeling NEs Using Business Tags 7-1
User Roles Required to Work with Business Tags and Business Elements 7-1
Using Chinese Characters 7-2
Attaching and Detaching Business Tags 7-3
Searching for Business Tags and Viewing Their Properties 7-4
Renaming a Business Element 7-7
Deleting a Business Element 7-7
CHAPTER
8Tracking Faults Using Prime Network Events 8-1
User Roles Required to Work with Prime Netw ork Events 8-1
Launching Prime Network Events 8-1
Setting Up Your Events View 8-2
Viewing Events and Tickets in Cisco Prime Network Events 8-2
Event Types and Categories 8-4
Audit Events 8-4
Provisioning Events 8-5
Security Events 8-5
System Events 8-6
Service Events 8-6
Syslogs 8-7
V1 Traps 8-7
V2 Traps 8-8
V3 Traps 8-8
Tickets 8-9
Working with Cisco Prime Network Events 8-10
Viewing Event Properties 8-10
Viewing Ticket Properties 8-14
Refreshing Cisco Prime Network Events Information 8-17
Filtering Events 8-18
Exporting Displayed Data 8-21
CHAPTER
9Working with Tickets in Prime Network Vision 9-1
What are Tickets? 9-1
User Roles Required to Work with Tickets in Prime Network Vision 9-2
Viewing Tickets and Network Events for Elements in a Map 9-3
Managing Tickets in the Tickets Tab 9-4
Filtering Tickets by Network Element 9-6
Filtering Tickets by Criteria 9-7