96Chapter 6: Site survey/installation checklist

Table 14

Meridian LinkÑOptional Meridian 1 software packages

Meridian 1 software package

Yes

No

 

 

 

BACD 40 (Basic Automatic Call

 

 

Distribution)

 

 

 

 

 

DNIS 98 (Dialled Number

 

 

Identification Service)

 

 

 

 

 

ACDB 41 (ACD Package B)

 

 

 

 

 

ACD 42 (ACD Usage Reports)

 

 

 

 

 

ACD 43 (ACD Load Management)

 

 

 

 

 

ACDA 45 (ACD Package A)

 

 

 

 

 

ACDD 50 (ACD MAX applications)

 

 

 

 

 

EAR 214 (Enhanced ACD Routing)

 

 

 

 

 

CCR 215 (Customer Controlled

 

 

Routing)

 

 

 

 

 

ISDN 145 (Integrated Services Digital

 

 

Network)

 

 

 

 

 

PRA 146 (Primary Rate Access)

 

 

 

 

 

ISL 147 (ISDN Signalling Link)

 

 

 

 

 

STA 228 (Single Terminal Access)

 

 

 

 

 

MSDL 222 (Multi-Purpose Serial Data

 

 

Link)

 

 

 

 

 

MSDL SDI 227 (MSDL Serial Data

 

 

Interface)

 

 

 

 

 

Call ID 247 (Call ID)

 

 

 

 

 

Contact your Nortel support personnel if there are any discrepancies.

553-3202-210 Standard October 1998

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Meridian America Link/Customer Controlled Routing manual Meridian LinkÑOptional Meridian 1 software packages Yes