Meridian America Link/Customer Controlled Routing manual Type IDC, Dcno, Idgt

326Chapter 12: Meridian 1 configuration for Meridian Link/CCR

X11 Release 23 allows 7 full digits of DNIS information to be sent across the link. X22 Release 24 supports up to a 31-digit DNIS.

Both DNIS and ACD DN ranges can be expressed explicitly or implicitly. For example:

¥2000Ð2010 defines all DNIS numbers 2000, 2001, 2002, ... 2010 (see response to IDGT prompt in Table 119)

¥55 defines all DNIS numbers 5500 through 5599 (see response to IDGT prompt in Table 121)

¥77 defines all ACD DNs 7700 through 7799 (see response to 55 prompt in Table 121)

Tables 114 through 116 illustrate how to assign a single DNIS number to a single ACD DN, and how to assign a block of DNIS numbers to either a single ACD DN or a block of ACD DNs.

Table 119

LD 49ÑDefining IDC translation tables

Prompt	Response	Comment
REQ	NEW, CHG	Create or change data in the database
TYPE	IDC	Incoming Digit Conversion
DCNO	0Ð254	Translation table number
IDGT	3000	Incoming digits (the DNIS number). The
		DNIS number can be from 0 to 9999.
3000	8555	The DNIS number entered in the IDGT
		prompt is reprompted and the response is
		the internal ACD DN where this DNIS
		number is routed
IDGT	2000 2010	Defines a contiguous range of DNIS
		numbers. Both DNIS numbers must contain
		the same number of digits.

ÑcontinuedÑ

553-3202-210 Standard October 1998