Meridian America Link/Customer Controlled Routing manual Single Terminal Access STA

Chapter 3: Overview of Customer Controlled Routing 37

¥Interactive Voice Response (package 218) if the Hold In Queue for IVR feature is to be used

¥Call ID (package 247) (requires X11 Release 19 or later)

The following software packages (and their prerequisites) are optional for Customer Controlled Routing:

¥Dialed Number Identification Service (package 98)

¥Automatic Call Distribution Package C (package 42)

¥ACD Load Management (package 43)

¥Automatic Call Distribution Package D (package 50)

¥ACD Package D Auxiliary Link Processor (package 51)

¥Integrated Services Digital Network Signaling (package 145)

¥ISDN Primary Rate Access (package 146)

¥ISDN Signaling Link (package 147)

¥Multi-use Serial Data Link (package 222)

For information about software package prerequisites, refer to X11 Features and Services (NTP 553-3001-305).

CCR may take advantage of many other software packages if they are installed and configured.

Single Terminal Access (STA)

Single Terminal Access allows a single terminal (an STA terminal) to be used as a maintenance terminal for the Meridian 1 system and for any subsystem connected to it (including an IPE Module or an Application Module) to perform all OA&M functions. For more information, refer to Chapter 19, ÒSingle Terminal Access.Ó

The STA feature is supported on

¥an IPE Module connected to a Meridian 1 Options 21Ð81 system

¥an Application Module with an MVME167 card

Meridian Link Release 5C/CCR Release 3C Installation and Upgrade Guide