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Meridian America Link/Customer Controlled Routing manual

Models: Link/Customer Controlled Routing

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Page 347

Chapter 12: Meridian 1 configuration for Meridian Link/CCR 329

If the last digits of the DNIS number and the ACD DN are identical, the program allows a simpler definition.

Table 121

LD 49ÑPartial digit conversion

Prompt	Response	Comment

REQ	NEW	Create data in the database
TYPE	IDC	Incoming Digit Conversion
¥		Press [Return] until the DCNO prompt
¥		appears
¥
DCNO	0Ð254	Translation table number
IDGT	49	Incoming digits (the DNIS number)
49	86	DNIS number 49XX will go to ACD DN
		86XX (that is, 4925 will go to 8625)
IDGT	55
55	77	DNIS number 55XX will go to ACD DN
		77XX
IDGT	3
3	2	DNIS number 3XX will go to ACD DN 2XX
IDGT	6
6	88	DNIS number 6XX will go to ACD DN 88XX
IDGT	<cr>	End of modifying for this translation table
REQ	NEW, END	Either create a new translation table or exit
		the overlay, saving the new translation table

Meridian Link Release 5C/CCR Release 3C Installation and Upgrade Guide

Image 347

Meridian America Link/Customer Controlled Routing manual LD 49ÑPartial digit conversion Prompt Response Comment

Contents

Meridian Link/Customer Controlled Routing Standard October Iii Publication historyOctober Iv Publication history Standard October Contents Meridian Link/CCR hardware Overview of Customer Controlled RoutingSite survey/installation checklist Hardware installation overviewMeridian Link/CCR interface cabling Hardware installation procedures 119Unpack and inspect hardware 115 Peripheral device cabling interface 273 Installing peripheral devices 261Meridian 1 configuration 293 Software installation, upgrade, Update procedures 371 Meridian Mail configuration 355Contents Hardware upgrade 517 Link configuration 479Additional application configuration503 Ordering 545 List of terms 553 Index 559 Acceptance testing 527Single Terminal Access 533 Xiv Contents Standard October About this guide Overview of hardware components Software installation, upgrade, and update procedures Meridian Mail configuration This chapter shows how toReferences Co-residency overview Meridian Link/CCR co-residencyMeridian Link/CCR co-residency AMLMeridian Link/CCR co-residency Keycode Ethernet LAN-based PC Meridian Link/CCR co-residency Module address and module name Meridian Link/CCR co-residency Shows the hardware components for an IPE Module, while Overview of Meridian LinkAML Meridian Link hardware connections IPE ModuleMeridian Link hardware connections Application Module Overview of Meridian Link Operating system overview Meridian Link applicationNew with Meridian Link Release 5C AML and the Host Link or Meridian Link Link overviewMeridian Mail Link Diagnostic toolsMeridian Link administration and maintenance System console and maintenance consoleHardware overview Host support service requirementsMeridian Overview of Meridian Link TCP/IP Hardware supported for Meridian Link and CCR ApplicationIPE Module Software overview CCR 3C X11 software compatibility matrix Application RlsHost Meridian Link service requirementsService No Description Ethernet LAN-based host Host connection considerationsOverview of Meridian Link Meridian Mail software requirements Operations, Administration, and Maintenance OA&MOverview of Customer Controlled Routing NT1R03BA CCR hardware connections IPE ModuleLAN NT1R03AACCR hardware connections Application Module An example of CCR call handling CCR applicationOperating system Key CCR conceptsApplication Module Link New with CCR Release 3CConsoles/printers CCR administration and maintenanceMeridian Meridian Link 5C and CCR 3C CCR 3B Single Terminal Access STA Overview of Customer Controlled Routing Standard October IPE Module Meridian Link/CCR hardwareOption 11 main cabinet Power Meridian Mail Supply Connector PanelOption 11 expansion cabinet Power Supply Connector PanelConnector panel and I/O connectors Option 11 12 13 14 15 16 17 18 19 Option 11 connector panel expansion cabinetOptions 21Ð81 cabinet IPE Module Options 21Ð81Options 21Ð81 IPE Module connectors rear view Connector panel and I/O connectors Options 21Ð81IPE Module faceplate IPE Module componentsSMM167 single board computer SBC card Risk of data loss Hard disk External Scsi connector Tape drive Tape usage Module Mbyte tape Tape drive IPE ModuleDisk drive IPE Module Application Module NT7D47DA NT7D47DA Mpdu AEM powerAEMÑfront view Risk of hardware damage Application Module componentsRisk of system interruption Application ModuleÑfront view Application ModuleÑrear view MVME147SA-1 Single board computer card Application ModuleMeridian Link/CCR hardware Risk of data loss Fail MVME167-03 Meridian Link/CCR hardware Risk of data loss MVME167-03 single board computer SBC card Application Module MVME333-2 X.25 communication controller XCC card Fail Meridian Link/CCR hardware MVME332XTS asynchronous communication controller ACC card MVME712M transition card Transition cardsMVME712M transition card Application Module MVME712A and MVME712AM transition cards MVME712AM transition card Application Module MVME705B transition card MVME705B transition card Application Module NT6D51AA transition card NT6D51AA transition card Application Module P2 adapter board P2 adapter boardPower supply Application Module Power supplyDisk/tape unit Disk/tape unit Application Module VME bus backplane Application Module Power sense card Application ModuleConnectors Application Module Input/output panel Host Connection Link Subpanel Application ModuleUniversal I/O panel Application Module Is installed Meridian 1 SDI ConshareMeridian Mail Connection Link Generic I/O panel Application ModulePreparing for installation Hardware installation overviewInstalling an IPE Module Procedure Reference Installing an IPE Module or an Application ModuleHardware installation overview Installation Guide Installing an Application Module Procedure ReferenceEnd user Site survey/installation checklistGeneral information Nortel support representative DistributorFreight company Delivery informationCustomer site Loading equipment required Meridian 1 software checklistsMeridian LinkÑMeridian 1 software package requirements Yes Requirements for Meridian LinkMeridian LinkÑOptional Meridian 1 software packages Yes CCRÑMeridian 1 software package requirements Yes Requirements for CCRSite survey/installation checklist Meridian MailÑMeridian 1 software package requirements Yes Requirements for Meridian Mail to support Meridian LinkMeridian Mail hardware checklist to support Meridian Link Changes to IPE Module and Application Module IPE Module and Application Module Meridian Link/CCR softwareMeridian Link and CCR tapes Tape Yes Meridian Link/CCR tapes and keycodeIPE Module and Application Module software options Yes Documentation Input/Output devices Yes HardwareCPU ROM Equipment room information Power and ground considerations for AC-powered modules Yes Power and ground considerationsInput/Output devices cable distance Equipment cablingInput/output device cabling Peripheral devices cable distance Peripheral device cablingSwitchbox to End Ñ Telephony connections cable distance Telephony devices Telephony connectionsAdditional considerations Yes Equipment room cooling conditionsAdditional considerations Comments and recommendations Page 115 Unpack and inspect hardwareRisk of equipment damage Receiving the IPE Module and Application Module componentsUnpacking the IPE Module and Application Module components Unpack and inspect hardware 119 Hardware installation proceduresRisk of potential data loss Installing the IPE ModuleDTE AML Default DCE/DTE settings Port Setting UseDTE Standard October IPE Module Port configuration settings PartAML Risk of personal injury Installing the Application ModulePage Module Power Distribution Unit breakers Disk/tape unit Checking the card option settings Application Module MVME332XT ACC card jumper settings Block Jumper setting MVME332XT ACC card switch settings Position SwitchMVME333-2 XCC card jumper settings Block Jumper setting SP3 DTE SP1 DTESP2 SP3 DCE SP1SP3 SP1 DCESP4 DTE SP2 DTEPage MVME332XTS transition card serial port configuration MVME333-2 transition card serial port configuration MVME705B transition card serial port configuration DCE DTE MVME712AM transition card configurationDTE DCE DCE DCE SP4 MVME712A transition card configurationMVME712M card with jumpers Esdi Installing an NTAK02 SDI/DCH cardNTAK02 SDI/DCH card switch settings Switch Port SDILocation RS-422 NTAK02 SDI/DCH card jumper and switch locations Installing an Esdi or Msdl card Port 3ÑSW1 Port 3ÑSW5 NT6D80 Msdl card switch settings Port 0ÑSW4 Port 0ÑSW8Port 1ÑSW3 Port 1ÑSW7 Port 2ÑSW2 Port 2ÑSW6NT6D80 Msdl card jumper and switch locations UB9 Part Switch S2ÑAddress selection Device no Style a Style BPart Program socket selection Option Port no Socket number UA9QPC513 Esdi card jumper and switch locations Hardware installation procedures Standard October 151 Meridian Link/CCR interface cablingIPE Module cabling IPE Module cablesNT1R03BA NT1R03AA and NT1R03BA IPE Module cablesNT1R03CA External I/O cables ¥ NTND27AB ¥ NTAK19AA ¥ NTAK19BA External I/O cable pinouts IPE ModuleDTR Scte RTS CTSGND SCT RTS CTS GND DTR CTS RTSFgnd From Port Signal DB-50 DB-15 NameMeridian Link/CCR interface cabling DSR4 DTR4 GND6 GND2TXD2 RXD2 RTS2 TXD4 RXD4 RTS4RTS CTS DSR GRD NT8D93A cable pinout IPE Module 25-pin Signal Pin ConnectorNT8D82 cable pinout IPE Module Pin connector RTS CTS DSR GRD GND TXD RXD RTS CTS DSR DSR1 RTS1 RXD1 NTAK19AA cable pinout IPE Module Meridian Signal Port 0 pinDSR0 RTS0 RXD0 DTR0 CTS0 TXD0 Port 1 pinSCTEA1 NTAK19BA cable pinout IPE Module Meridian Signal Port 0 pinDSR0 RTS0 RXD0 DTR0 DCD0 CTS0 TXD0 SG0 SCTEA3 NTAK19BA cable pinout IPE Module Meridian Signal Port 2 pinDSR2 RTS2 RXD2 DTR2 DCD2 CTS2 TXD2 SG2 Port 3 pinSDI and ESDI/MSDL cabling Option 11 IPE Module only IPE Module Option 11 connections Part MethodNTAK19BA Meridian Mail cabling IPE Module Meridian Mail cabling IPE ModuleSDI cabling Options 21Ð81 IPE Module ESDI/MSDL cabling Options 21Ð81 IPE ModuleSTC SCR DTR Scte NT7D58 cable pinout Meridian Signal AM J2SDI Paddle Board cabling Options 21Ð81 IPE Module only TXD RXD RTS CTS DSRSDI/MSDL Cabling to Meridian 1 SDI and Msdl Options 21Ð81 IPE ModuleCabling to Meridian 1 SDI and Esdi Options 21Ð81 IPE Module Cabling to external equipment Cabling the Option 11 IPE Module to external equipmentNT1R03D NT1R03HF Option 11 system IPE Module connectionsNT1R03D Option 11 main cabinet connector panel Meridian Link/CCR interface cabling Page External equipment External cable or reference Port Option 11 IPE Module external connections NT1R03AA cableDTR GND Console cable pinout NT1R03D Meridian Signal IPE ModuleOption 11 IPE Module external connections NT1R03BA cable Txci Host Link cable pinout IPE Module Signal Host ConnectionTXD RXD RTS CTS Risk of system interruption Risk of equipment damage NT8D11 backplane cable designations standard configuration L0-1 NT8D11 backplane cable expansionÑall PE slots NT8D11 backplane cable expansionÑfirst four PE slots onlyL0-1 L6-1 Risk of hardware damage L0-1 NT8D11 backplane cable designations rerouted for slots 0Ð3 Backplane cable rerouting for NT8D37 IPE Module L10-1 Segment NT8D37 backplane cable designations standard configurationNT8D37 backplane cable expansionÑsegment NT8D37 backplane cable expansionÑsegment L1-3 Meridian Link/CCR interface cabling Backplane slot Port Connector Position Risk of hardware damage L0-1 L14-1 Segment Risk of hardware damage Risk of hardware damage Cabling the Options 21Ð81 IPE Module to external equipment Options 21Ð81 system IPE Module connections IPE shelf I/O panels Options 21Ð81 Left I/O panel Right I/O panel0Ð3 1Ð4 2Ð5 3Ð6 4Ð7 5Ð8 6Ð9 Port External equipment External cable or reference Options 21Ð81 IPE Module external connections NT1R03AA cableOptions 21Ð81 IPE Module external connections NT1R03BA cable +12 Application Module cabling Power cablesNT7D55BM AC/DC Power harness cables Application Module Part numberNT7D55AD AC/DC NT7D55AB DC NT7D55AL DC NT7D55AG Power harness wiring diagram Application ModuleInternal I/O cables Input/output cablesRear of Application Module Internal I/O cabling Application ModuleExternal I/O cables Application Module Transition card to the Int Modem port NT7D95AA NT7D58CANT7D79BA NT7D47EA NTND27AB NT8D82ACNT8D82AD NT8D96AE NTND82AANT7D58BB Cabling the Application Module to external equipment Page Page Page Subpanel connectors Meridian Link Meridian Link/CCR interface cabling Universal I/O panel Meridian Link and co-residency Universal I/O panel CCR Generic I/O panel Meridian Link and co-residency Generic I/O panel CCR MVME712A Transition card Internal Cabling External CablingMVME712AM Transition card Internal CablingSub-panel NT7D60AA MVME712AM MVME712A Transition card Universal I/O panel Internal Cabling Application Module Internal Cabling MVME712M Transition card Generic I/O panel Application Module J8 on I/O sub-panel Cabling to Meridian 1 SDI and Esdi Application ModuleJ2 on I/O sub-panel Cabling to Meridian 1 SDI and Msdl Application ModuleESDI/MSDL cabling Application Module System console cabling Application Module Host computer cabling Application Module Host port pinout Pin Signal Direction ConnectionSDI cabling Application Module NT7D61 cable pinout Meridian Signal AM J8SDI Paddle Board cabling Application Module NT7D46 cable pinouts Meridian Signal AM J8NT8D84AA cable pinout Pin connector Signal DB9 connector CD2 CD1RD1 TD1 DTR1 DSR1 RTS1 CTS1Internal modem cabling MVME712AM card only NT7D71 cable pinout AM 9-pin Signal MDF RJ-11 Tip RingMeridian Mail cabling Application Module Meridian Mail cabling Application ModuleAdding a connection to Meridian Mail Installing Ethernet LAN support Ethernet backbone terminology example IPE Ethernet connections to IPE Module and Application ModulePage NT7D47DA cable pinout P1 end P2 end NT7D47EA cable pinout 261 Installing peripheral devicesVT220, VT320, and VT420 terminals Current setup values are displayed on a series of screens Communications Set-Up VT220 Setup values Set-Up DirectoryDisplay Set-Up General Set-UpTab Set-Up Screen VT320 Setup values Set-Up DirectoryDisplay Set-Up VT420 Setup valuesPersonal computer running Reflection 4+ Downloading the Reflection 4+ configuration fileMTE8 window appears Meridian Terminal Emulator MTEEpson Dot-matrix printer switch settingsForm Lines Robust XON DTR Polarity LaserJet series II printer switch settingsPaper Letter Baud Rate LaserJet series III printer switch settingsCopies Auto OFF Font Source Serial Font Number Lock None Pacing XON/XOFF CLR Warn Baud Rate LaserJet series IV printer switch settingsRET Dark Timeout MP Tray Class SerialDeskJet and DeskJet 500 printer switch settings DeskJet and DeskJet 500 printer switch settings273 Peripheral device cabling interfaceDCE and DTE connections Straight RS-232 cable Null modem RS-232 cable Connecting the A/B switchbox Using an A/B switchbox to share system consolesÒConsole LoginÓ prompt appears Using the A/B switchbox to switch applicationsLimited-distance modem ModemsUSRobotics Sportster modem Gandalf LDS 120E limited-distance modem VME 2440 Dial-up modemYES TALK/DATA MR/RI TR HS MC RD TD Configuring the UDS 2440 modem for remote diagnostics RESET? FACTORY? YES Factory 0? Offline DIAL? Test Auto ANS? Data OPTS? OPTIONS? YES RESET?DTR OPTS? DSR OPTS? YES DSR FORCED? OFFLINE? DIAL? TEST? Auto ANS? YES Auto ANS E? RINGS?Offline DSR OPTS? CD OPTS? YES CD FORCED?CD OPTS? CTS OPTS? Connect the modem to a workstation and apply power to both Ven-Tel 2400 modemÑopening the modem Ven-Tel 2400 modem SW2 switch settingsVen-Tel 2400 modemÑswitch locations Ven-Tel 2400 Plus II modemÑopening the modem Ven-Tel 2400 Plus II modem switch settingsVen-Tel 9600 Plus modemÑopening the modem Ven-Tel 2400 Plus II modemÑswitch locationsDial-up modemÑVen-Tel 9600 Plus modem SW2 switch settings Ven-Tel 9600 Plus modemÑswitch locations and settings293 Meridian 1 configuration for Meridian Link/CCRConventional notation Presents some of these conventions Summary of Meridian 1 configuration Configuration overviewConfiguring the VSID, HSID, and AML prompts Meridian 1 configuration for Meridian Link/CCR Meridian 1 configuration for Meridian Link/CCR Options 21Ð81 Esdi configuration Configure Esdi port X11 ReleaseIadr Dupx FullBPS Clok INTConf DIR Secu YESIntl McntENL MSGI/MSGO Enable Esdi port X81 phase 7 or X11 ReleaseLD 48ÑLink Diagnostic Command Comment Following commands may be used for diagnostic purposesENL PACI/PACO DIS MSGI/MSGOFlsh Stat MONDsit DsxtEnit LD 17ÑConfigure Esdi port Option Prompt Response Comment Configure Esdi or Msdl port X11 Release 18 or laterOption 11 Esdi configuration Cequ Ovly VAS NEW Lthr ENL AdanPWD Parm REQ CHG, END Atrn AlarmIntl Mcnt Conf DIR DES Option 21Ð81 Esdi or Msdl configurationCtyp MSDL, Esdi DnumOrur LthrRxmt CRCVsid Csqi AborVAS NEW VasidEither change the configuration Enable Esdi or Msdl port X11 Release 18 or later MSGI/MSGO Only those messages specified xx=link Msg msg TBL3 Stat AMLTBL1 TBL2VAS Vsid Dlop CMS Secu Atrn Configure SDI port for conshare X11 ReleasePWD2 Isdn Parm Cequ Ovly Iotb Esdi User MTC SCHMscl Configure SDI port for conshare X11 Release 18 or later Stat TTY Enable SDI portLD 37ÑInput/output diagnostic Command Comment StatLD 15ÑCustomer data block Configuring Dnis to use auto-terminating trunksLD 15ÑEnable Dnis Prompt Response Comment LD 16ÑRoute data block LD 16ÑTrunk route administration Prompt Response CommentAcod Dnis YESNdgt IcogLD 14ÑTrunk data block LD 14ÑConfigure auto-terminating DN Prompt Response CommentTkid Supn NO, YESLD 15ÑACD routing by Dnis number Prompt Response Comment Configuring Dnis to use Incoming Digit ConversionIDC YES Idgt Type IDCDcno End of modifying for this translation table REQ NEW, END REQ NEWLD 49ÑPartial digit conversion Prompt Response Comment Configure devices for status change host notification Meridian 1 configuration for Meridian Link/CCR Meridian 1 configuration for Meridian Link/CCR LD 15ÑDefine status message groups Prompt Response Comment Define status message groupsDefault values are in group 0 LD 23ÑBuild ACD groups Prompt Response Comment Assign telephones to status message groups Meridian LinkDefine ACD groups and agents Either build another ACD group or exit Define ACD telephones as AST FTR PRIAacd YES KLS DES ACD CustKEY TRN KEY ACD Xxxxxxx = ACD DN YyyyKEY MSB KEY NRDAST YES Define non-ACD telephones as ASTCden KEY RLS KEY SCR Xxxx = AST DN TRNSdnb Bscw Isap Configure ACD DNsLD 23ÑDefine the default ACD DN Prompt Response Comment MWC ASTTrdn MWC Dsac MaxpIVR YES LD 23ÑDefine CDNs Prompt Response Comment Configure Control DNs CCRCeil Froa YES, noMurt DfdnAcnt BythOvth LD 17ÑSet up Phantom Loops Prompt Response Comment Configuring a Phantom LoopType Supl Configuring a Phantom SuperloopLD 10ÑCreating a Phantom Set Prompt Response Comment Creating a Phantom SetDgrp CLS NDDCLS Dndd Itna NO, YESIsap YES, no Configuring Dual VAS IDLD 23ÑConfiguring Dual VAS ID Prompt Response Comment MWC YES, no IMS CMS IMA Ivms EES VsidPrompt Response LD 2ÑTraffic statistics Command CommentTraffic statistics 355 Meridian Mail configurationMeridian Mail configuration Meridian Mail call processing Meridian Mail call processingMWC YES Configuring Meridian 1 for Meridian MailCreating a Meridian Mail ACD queue Alog YES Sdnb Bscw Rgai Fcth Crqs IMS YES CMS IMA Ivms VsidDefining virtual agent DNs for voice channels Hunt Type SL1FDN Tgar LDN Ncos Rnpg SSU Xlst CLS VMA KEY SCN LHK TEN Spid AST Iapg PRI Lang KEY ACDA06 Assign an A06 6-party conference key where = key number Procedure to add the Meridian Mail ACD DN to the Vsdn Table ACC Example of Meridian Mail Voice Service DN Vsdn Table ClassDefining voice channels in the Channel Allocation Table CAT CSL Procedure to add channels to Meridian MailDefining a new mailbox for the application Procedure to add a new mailbox to the Meridian Mail systemMeridian Mail Add Local Voice User screen Meridian Mail configuration Standard October 371 Software installation, upgrade, and update proceduresSoftware installation, upgrade, and update procedures Software installation and upgrade paths From Covered CCR Software upgrade paths From Covered in sectionSoftware installation, upgrade, and update procedures Software installation, upgrade, and update procedures Software installation, upgrade, and update procedures To upgrade Meridian Link from Release 4 to Release 5C To upgrade Meridian Link from Release 4 to Co-residency To upgrade Meridian Link from Release 4B to Release 5C Software installation, upgrade, and update procedures To update Meridian Link from Release 5 to Co-residency To update Meridian Link from Release 5 to Release 5CSoftware installation, upgrade, and update procedures To update CCR from Release 3 to Co-residency To update CCR from Release 3 to Release 3CTo update CCR from Release 3B to Co-residency To update CCR Release 3B to Release 3CTo install or reinstall the software from tape Activating or de-activating a Meridian Link or CCR featureRisk of potential data loss Meridian 1 ID prompt Procedure 1 Application configuration and start-upTape prompt Keycode group 2 or Q or q to quit Meridian Link protocol prompt List verification prompt Subnet mask promptCCR customer number prompt Procedure 1 Application configuration and start-upSoftware installation, upgrade, and update procedures Module name prompt Reenter prompt Reboot promptChange password prompts Maint chgpasswd Drive selection menu Procedure 2 Start the update processInstall command prompt Software installation, upgrade, and update procedures Write-protecting the cartridge tape Procedure 3 Load application software from tapeRisk of accidental overwriting of data on tape Inserting cassette tape in tape drive Procedure 3 Load application software from tapeSeries of messages appear on the screen Keycode prompt Meridian Link protocol prompt Procedure 3 Load application software from tape System lists the application or applications installed CCR customer number prompt Software install messages Module address prompt System clears and the following messages appear Reboot messagesRemove the application tape from the cassette tape drive Machine Management Powerdown notification message screenSystem is Being Shutdown NOW Shutdown message screenSystem restart messages MVME147 card Results of disk/tape controller scan Start-up interrupt menuAutoboot enable prompts Environment prompts for firmware revision Environment prompts appearEither case, the start-up interrupt menu appears BOS installation tape Tape drive Example 0314163098 or System start-up messagesBOS software management menu Disk drive number prompt BOS installation, phaseCDC ST1201N Disk types used Select this numberCDC ST1126N Slice number prompt Format disk drive promptSame disk drive prompt Disk-slicing table for 172-Mbyte disk drive Disk-slicing table for 104-Mbyte disk driveDisk-slicing table for 240-Mbyte disk drive Install Olmp promptInstall Tars prompt Software installation summary Verify installation promptSystem responds with ÒRe-enter new password.Ó Reset the System Start-up interrupt menu appears System restart messages IPE Module or MVME167 cardEnvironment prompts IPE Module ReturnAt the Ò167-DiagÓ prompt, type env and press Return Additional prompts MVME167 card Cr Type a period and press ReturnSoftware installation, upgrade, and update procedures BOS installation tape File prompt Alternate boot device promptController prompt Drive promptSeagate Example 0314163098 or System response is ÒSelected the ÔMVME167Õ controller type.Ó List of disk drive types Format disk drive prompt Slice number prompt Disk-slicing table for 172-Mbyte disk drive Disk-slicing table for 240-Mbyte disk drive Install Tars prompt Software installation, upgrade, and update procedures System responds with ÒRe-enter new passwordÓ Reset the System IPE Module or MVME167 Application Module start-up messages Procedure 7 Reboot and go through setupMVME147 Application Module start-up messages System autoboot messages Procedure 7 Reboot and go through setupRoot password is reset once the application is installed Port configuration messages shown in appear on your screen Portconfig warningProcedure 7 Reboot and go through setup Portconfig messages Time zone menu Time zone promptDate and time change prompt Additional time zone menuDST prompt Hour prompt Month promptDay prompt Year promptUserÕs name prompt Date and time set promptTime change confirmation System name prompt Setup end messageChange system name prompt System administration menu Procedure 8 Load the application software from tapeSoftware Management Insert medium promptIPE Module drive Application Module drive Series of messages appears on the screen Keycode prompt Procedure 8 Load the application software from tape IP address prompt System lists the application or applications installed CCR customer number prompt Software install messages Module address prompt System clears and the messages in appear Remove the application tape from the cassette tape drive Stop applications prompt Rstdata promptRestore link control files prompt Please enter ÔyÕ to do restore, or ÔnÕ to quit y,n Software installation, upgrade, and update procedures File verification messages Procedure 10 Verify the installationBackdata messages Procedure 11 Back up configuration files and data filesSoftware installation, upgrade, and update procedures Page 479 Link configurationDefault configuration Link 0ÑApplication Module LinkLOC LIC Ð1 HOC HIC Ð1 Link 1ÑX.25 protocol Meridian LinkLink 2ÑMeridian Mail Link optional for Meridian Link Link 1ÑTCP/IP host link protocol Meridian LinkChanging your configuration Meridian Link only Procedure 12 Verifying the link statusHdlc Procedure 13 Changing AML link 0 parametersLink 0 parameters Change link parameters Procedure 13 Changing AML link 0 parametersDDN USA =HDLCLapb Link configuration End Ñ First parameter appears, along with the current value X25, Hdlc Link configuration Only parameters DTE/DCE HOC HIC LOC LICEnd Ñ LAN Default link configuration is displayed, as shown in Table Async Procedure 15 Changing Meridian Mail Link link 2 parametersSave link parameters Procedure 16 Replacing the default configuration fileSave link file Procedure 17 Creating a configuration fileProcedure 17 Creating a configuration file Entry 1 X25 /usr/mlusr/conf/filename.datafile cr Procedure 17 Creating a configuration file Change linkctl503 Additional application configurationAdditional application configuration Auto-start disabled message Procedure 18 Turn off auto-startBootconfig prompt Commit prompt Procedure 19 Change the Meridian 1 customer numberCustomer number prompts Backup time prompts Procedure 20 Schedule regular backupsBackup schedule prompt Backup tape notice Procedure 20 Schedule regular backups Backup day promptsReoccurring backup prompt Default language prompt Procedure 21 Change the default system languagesLangconfig options prompt Language options confirmation prompt Port number prompt Procedure 22 Configure terminal portsPort configuration menu Baud rate prompt Procedure 22 Configuring terminal ports Port state promptPort configuration confirmation Procedure 23 Configure printer ports Procedure 23 Configuring printer ports Port state prompt Printer name prompt Printer model menu Procedure 23 Configuring printer portsPrinter enabled message 517 Hardware upgradePowerdown messages Procedure 24 Software powerdownSystem is Being Shut Down NOW Procedure 24 Software powerdown Shutdown message screenComplete Procedure 24 Software powerdown Procedure 25 Hardware powerdownSystem reboots into the ÒConsole LoginÓ prompt Hardware upgrade Page Hardware upgrade Page Procedure 29 Installing the MVME332XT or MVME332XTS ACC card 527 Acceptance testingMeridian Link/CCR CCR User Guide Meridian Mail Using Edit Voice to create voice segment filesCreating a header file Recording and trimming voice segmentsExample of voice segment file Using Edit Voice for the first timeExample of customer account balance query Example of Play Voice session 533 Single Terminal AccessHardware and software requirements Before you begin STA for Meridian Link/CCR on an IPE Module MsdlSTA for Meridian Link/CCR on an Application Module MsdlSetting up STA LD 17ÑConfigure Msdl port Prompt Response Comment SDI DIS Port Stat MsdlAdditional AdminTTY Lang ENGSTA Port Stat Enabled TGT EnabledStat STA Stat Msdl Msdl 11 Enbl STASTA Main Menu Port configuration Prompt Response Single Terminal Access Standard October 545 OrderingNT7D46AF NT6D51AANT7D46AB NT7D46ADNT1R02BA NT1R02AANTAK19BA NT8D93AJNT8D93AW NTAK19AANT1R03EV NT1R03EBNT1R03EF NT1R03EPFailures Component failure ratesHours SMM167 SBC card Ordering Standard October Application Module Link AML List of termsApplication Equipment Module AEM Application Module AMAutomatic Call Distribution Directory Number ACD DN Command and Status Link CSLAttendant Automatic Call Distribution ACDDirectory number DN Directory Number Identification Service DnisCustomer Controlled Routing CCR Direct Inward Dialing didInteractive Voice Response IVR Module Power Distribution Unit MpduEnhanced Serial Data Interface Esdi Intelligent Peripheral Equipment IPE ModuleProfile Operations, Administration and Maintenance OA&MOverlay Private branch exchange PBXTrunk Stand-alone System Interactive Diagnostics SsidSDI port Terminal number TN559 IndexAST Index Index Index Index Index IDC Lapb Index Jumper settings and cable connections Index PBX Index SDI Definition 558 description 16 standalone system Index Index Meridian Link Customer Controlled Routing Installation and Upgrade Guide