Meridian America Link/Customer Controlled Routing manual Type SL1, Hunt

Chapter 13: Meridian Mail configuration 361

Table 137

LD 11ÑDefining virtual agent DNs for voice channels

Prompt	Response	Comment
REQ	NEW	Create a new ACD agent
TYPE	SL1	New SL-1 set
TN	l s c u	The virtual agentÕs routing address on the
		Meridian 1. If the channel already exists, this
		value is found in the Channel Allocation Table
		(CAT). Table 139 uses 10-1-2-3 through
		10-1-2-6 as routing addresses for channel
		DNs assigned to mail queue 7650.
CDEN	<cr>	Meridian Mail voice channels
DES	xxxxx	Set description ("Voice Channel 1," for
		example)
CUST	x	Customer that the Meridian Link-based
		application will be serving
KLS	1	For virtual agents, the number of key lamp
		strips is always 1.
FDN	<cr>
TGAR	<cr>
LDN	<cr>
NCOS	<cr>
RNPG	<cr>
SSU	<cr>
XLST	<cr>
CLS	VMA	Voice Messaging Allowed (VMA) defines this
		TN as a virtual agent
HUNT	<cr>
		Ñ continued Ñ

Meridian Link Release 5C/CCR Release 3C Installation and Upgrade Guide