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Meridian America Link/Customer Controlled Routing manual Iv Publication history Standard October

Models: Link/Customer Controlled Routing

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Install Atrn Alarm Default values are in group 0 Login System administration menu Connecting the A/B switchbox Meridian 1 configuration 293 RESET? FACTORY? YES Factory 0? Diagnostic tools Single Terminal Access 533

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ivPublication history

553-3202-210 Standard October 1998

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Meridian America Link/Customer Controlled Routing manual Iv Publication history Standard October

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Contents

Meridian Link/Customer Controlled Routing Standard October October Publication historyIii Iv Publication history Standard October Contents Overview of Customer Controlled Routing Meridian Link/CCR hardware Hardware installation overview Site survey/installation checklist Unpack and inspect hardware 115 Hardware installation procedures 119Meridian Link/CCR interface cabling Meridian 1 configuration 293 Installing peripheral devices 261Peripheral device cabling interface 273 Meridian Mail configuration 355 Software installation, upgrade, Update procedures 371 Contents Additional application configuration503 Link configuration 479Hardware upgrade 517 Single Terminal Access 533 Acceptance testing 527Ordering 545 List of terms 553 Index 559 Xiv Contents Standard October About this guide Overview of hardware components Meridian Mail configuration This chapter shows how to Software installation, upgrade, and update procedures References Meridian Link/CCR co-residency Co-residency overview AML Meridian Link/CCR co-residency Meridian Link/CCR co-residency Keycode Ethernet LAN-based PC Meridian Link/CCR co-residency Module address and module name Meridian Link/CCR co-residency Overview of Meridian Link Shows the hardware components for an IPE Module, while Meridian Link hardware connections IPE Module AML Meridian Link hardware connections Application Module Overview of Meridian Link Meridian Link application Operating system overview New with Meridian Link Release 5C Link overview AML and the Host Link or Meridian Link Diagnostic tools Meridian Mail Link System console and maintenance console Meridian Link administration and maintenance Meridian Host support service requirementsHardware overview Overview of Meridian Link IPE Module Hardware supported for Meridian Link and CCR ApplicationTCP/IP Software overview X11 software compatibility matrix Application Rls CCR 3C Service No Description Meridian Link service requirementsHost Host connection considerations Ethernet LAN-based host Overview of Meridian Link Operations, Administration, and Maintenance OA&M Meridian Mail software requirements Overview of Customer Controlled Routing CCR hardware connections IPE Module LANNT1R03AA NT1R03BA CCR hardware connections Application Module CCR application An example of CCR call handling Key CCR concepts Operating system New with CCR Release 3C Application Module Link CCR administration and maintenance Consoles/printers Meridian Meridian Link 5C and CCR 3C CCR 3B Single Terminal Access STA Overview of Customer Controlled Routing Standard October Meridian Link/CCR hardware IPE Module Power Meridian Mail Supply Connector Panel Option 11 main cabinet Power Supply Connector Panel Option 11 expansion cabinet Connector panel and I/O connectors Option Option 11 connector panel expansion cabinet 11 12 13 14 15 16 17 18 19 IPE Module Options 21Ð81 Options 21Ð81 cabinet Connector panel and I/O connectors Options 21Ð81 Options 21Ð81 IPE Module connectors rear view SMM167 single board computer SBC card IPE Module componentsIPE Module faceplate Risk of data loss Hard disk External Scsi connector Tape drive Disk drive IPE Module Tape drive IPE ModuleTape usage Module Mbyte tape Application Module NT7D47DA NT7D47DA AEMÑfront view AEM powerMpdu Application Module components Risk of hardware damage Risk of system interruption Application ModuleÑfront view Application ModuleÑrear view Single board computer card Application Module MVME147SA-1 Meridian Link/CCR hardware Risk of data loss Fail MVME167-03 Meridian Link/CCR hardware Risk of data loss MVME167-03 single board computer SBC card Application Module MVME333-2 X.25 communication controller XCC card Fail Meridian Link/CCR hardware MVME332XTS asynchronous communication controller ACC card Transition cards MVME712M transition card MVME712M transition card Application Module MVME712A and MVME712AM transition cards MVME712AM transition card Application Module MVME705B transition card MVME705B transition card Application Module NT6D51AA transition card NT6D51AA transition card Application Module P2 adapter board P2 adapter board Power supply Power supply Application Module Disk/tape unit Disk/tape unit Application Module Connectors Application Module Power sense card Application ModuleVME bus backplane Application Module Input/output panel Subpanel Application Module Host Connection Link Is installed Meridian 1 SDI Conshare Universal I/O panel Application Module Generic I/O panel Application Module Meridian Mail Connection Link Hardware installation overview Preparing for installation Installing an IPE Module or an Application Module Installing an IPE Module Procedure Reference Hardware installation overview Installing an Application Module Procedure Reference Installation Guide General information Site survey/installation checklistEnd user Distributor Nortel support representative Customer site Delivery informationFreight company Meridian 1 software checklists Loading equipment required Requirements for Meridian Link Meridian LinkÑMeridian 1 software package requirements Yes Meridian LinkÑOptional Meridian 1 software packages Yes Requirements for CCR CCRÑMeridian 1 software package requirements Yes Site survey/installation checklist Requirements for Meridian Mail to support Meridian Link Meridian MailÑMeridian 1 software package requirements Yes Meridian Mail hardware checklist to support Meridian Link IPE Module and Application Module Meridian Link/CCR software Changes to IPE Module and Application Module IPE Module and Application Module software options Yes Meridian Link/CCR tapes and keycodeMeridian Link and CCR tapes Tape Yes Documentation CPU ROM HardwareInput/Output devices Yes Equipment room information Power and ground considerations Power and ground considerations for AC-powered modules Yes Input/output device cabling Equipment cablingInput/Output devices cable distance Peripheral device cabling Peripheral devices cable distance Switchbox to End Ñ Telephony connections Telephony connections cable distance Telephony devices Additional considerations Equipment room cooling conditionsAdditional considerations Yes Comments and recommendations Page Unpack and inspect hardware 115 Receiving the IPE Module and Application Module components Risk of equipment damage Unpacking the IPE Module and Application Module components Unpack and inspect hardware Hardware installation procedures 119 Installing the IPE Module Risk of potential data loss DTE Default DCE/DTE settings Port Setting UseDTE AML Standard October Port configuration settings Part IPE Module AML Installing the Application Module Risk of personal injuryPage Module Power Distribution Unit breakers Disk/tape unit Checking the card option settings Application Module MVME332XT ACC card switch settings Position Switch MVME332XT ACC card jumper settings Block Jumper setting MVME333-2 XCC card jumper settings Block Jumper setting SP2 SP1 DTESP3 DTE SP1 SP3SP1 DCE SP3 DCE SP2 DTE SP4 DTEPage MVME332XTS transition card serial port configuration MVME333-2 transition card serial port configuration MVME705B transition card serial port configuration DTE DCE DCE DCE MVME712AM transition card configurationDCE DTE MVME712A transition card configuration SP4 MVME712M card with jumpers Installing an NTAK02 SDI/DCH card NTAK02 SDI/DCH card switch settings Switch PortSDI Esdi Location RS-422 NTAK02 SDI/DCH card jumper and switch locations Installing an Esdi or Msdl card NT6D80 Msdl card switch settings Port 0ÑSW4 Port 0ÑSW8 Port 1ÑSW3 Port 1ÑSW7Port 2ÑSW2 Port 2ÑSW6 Port 3ÑSW1 Port 3ÑSW5 NT6D80 Msdl card jumper and switch locations Part Switch S2ÑAddress selection Device no Style a Style B Part Program socket selection Option Port no Socket numberUA9 UB9 QPC513 Esdi card jumper and switch locations Hardware installation procedures Standard October Meridian Link/CCR interface cabling IPE Module cablingIPE Module cables 151 NT1R03AA and NT1R03BA IPE Module cables NT1R03BA NT1R03CA External I/O cables External I/O cable pinouts IPE Module ¥ NTND27AB ¥ NTAK19AA ¥ NTAK19BA GND SCT RTS CTSDTR Scte RTS CTS CTS RTS GND DTR From Port Signal DB-50 DB-15 Name Fgnd Meridian Link/CCR interface cabling GND2 TXD2 RXD2 RTS2TXD4 RXD4 RTS4 DSR4 DTR4 GND6 NT8D93A cable pinout IPE Module 25-pin Signal Pin Connector RTS CTS DSR GRD NT8D82 cable pinout IPE Module Pin connector RTS CTS DSR GRD GND TXD RXD RTS CTS DSR NTAK19AA cable pinout IPE Module Meridian Signal Port 0 pin DSR0 RTS0 RXD0 DTR0 CTS0 TXD0Port 1 pin DSR1 RTS1 RXD1 DSR0 RTS0 RXD0 DTR0 DCD0 CTS0 TXD0 SG0 NTAK19BA cable pinout IPE Module Meridian Signal Port 0 pinSCTEA1 NTAK19BA cable pinout IPE Module Meridian Signal Port 2 pin DSR2 RTS2 RXD2 DTR2 DCD2 CTS2 TXD2 SG2Port 3 pin SCTEA3 SDI and ESDI/MSDL cabling Option 11 IPE Module only Method IPE Module Option 11 connections Part NTAK19BA Meridian Mail cabling IPE Module Meridian Mail cabling IPE Module ESDI/MSDL cabling Options 21Ð81 IPE Module SDI cabling Options 21Ð81 IPE Module NT7D58 cable pinout Meridian Signal AM J2 SDI Paddle Board cabling Options 21Ð81 IPE Module onlyTXD RXD RTS CTS DSR STC SCR DTR Scte Cabling to Meridian 1 SDI and Msdl Options 21Ð81 IPE Module SDI/MSDL Cabling to Meridian 1 SDI and Esdi Options 21Ð81 IPE Module Cabling the Option 11 IPE Module to external equipment Cabling to external equipment NT1R03D Option 11 system IPE Module connectionsNT1R03D NT1R03HF Option 11 main cabinet connector panel Meridian Link/CCR interface cabling Page Option 11 IPE Module external connections NT1R03AA cable External equipment External cable or reference Port Option 11 IPE Module external connections NT1R03BA cable Console cable pinout NT1R03D Meridian Signal IPE ModuleDTR GND TXD RXD RTS CTS Host Link cable pinout IPE Module Signal Host ConnectionTxci Risk of system interruption Risk of equipment damage NT8D11 backplane cable designations standard configuration L0-1 NT8D11 backplane cable expansionÑfirst four PE slots only NT8D11 backplane cable expansionÑall PE slots L0-1 L6-1 Risk of hardware damage L0-1 NT8D11 backplane cable designations rerouted for slots 0Ð3 Backplane cable rerouting for NT8D37 IPE Module L10-1 NT8D37 backplane cable designations standard configuration Segment NT8D37 backplane cable expansionÑsegment NT8D37 backplane cable expansionÑsegment L1-3 Meridian Link/CCR interface cabling Backplane slot Port Connector Position Risk of hardware damage L0-1 L14-1 Segment Risk of hardware damage Risk of hardware damage Cabling the Options 21Ð81 IPE Module to external equipment Options 21Ð81 system IPE Module connections Left I/O panel Right I/O panel IPE shelf I/O panels Options 21Ð81 0Ð3 1Ð4 2Ð5 3Ð6 4Ð7 5Ð8 6Ð9 Options 21Ð81 IPE Module external connections NT1R03AA cable Port External equipment External cable or reference Options 21Ð81 IPE Module external connections NT1R03BA cable +12 Power cables Application Module cabling NT7D55AD AC/DC Power harness cables Application Module Part numberNT7D55BM AC/DC Power harness wiring diagram Application Module NT7D55AB DC NT7D55AL DC NT7D55AG Input/output cables Internal I/O cables Internal I/O cabling Application Module Rear of Application Module External I/O cables Application Module Transition card to the Int Modem port NT7D79BA NT7D58CANT7D95AA NT7D47EA NT8D82AD NT8D82ACNTND27AB NT7D58BB NTND82AANT8D96AE Cabling the Application Module to external equipment Page Page Page Subpanel connectors Meridian Link Meridian Link/CCR interface cabling Universal I/O panel Meridian Link and co-residency Universal I/O panel CCR Generic I/O panel Meridian Link and co-residency Generic I/O panel CCR Internal Cabling External Cabling MVME712A Transition card Internal Cabling MVME712AM Transition card Sub-panel NT7D60AA MVME712AM MVME712A Transition card Universal I/O panel Internal Cabling Application Module Internal Cabling MVME712M Transition card Generic I/O panel Cabling to Meridian 1 SDI and Esdi Application Module Application Module J8 on I/O sub-panel Cabling to Meridian 1 SDI and Msdl Application Module J2 on I/O sub-panel ESDI/MSDL cabling Application Module System console cabling Application Module Host port pinout Pin Signal Direction Connection Host computer cabling Application Module NT7D61 cable pinout Meridian Signal AM J8 SDI cabling Application Module NT8D84AA cable pinout Pin connector Signal DB9 connector NT7D46 cable pinouts Meridian Signal AM J8SDI Paddle Board cabling Application Module CD1 RD1 TD1 DTR1DSR1 RTS1 CTS1 CD2 NT7D71 cable pinout AM 9-pin Signal MDF RJ-11 Tip Ring Internal modem cabling MVME712AM card only Meridian Mail cabling Application Module Meridian Mail cabling Application Module Adding a connection to Meridian Mail Installing Ethernet LAN support Ethernet backbone terminology example Ethernet connections to IPE Module and Application Module IPEPage NT7D47DA cable pinout P1 end P2 end NT7D47EA cable pinout VT220, VT320, and VT420 terminals Installing peripheral devices261 Current setup values are displayed on a series of screens VT220 Setup values Set-Up Directory Display Set-UpGeneral Set-Up Communications Set-Up VT320 Setup values Set-Up Directory Tab Set-Up Screen VT420 Setup values Display Set-Up Downloading the Reflection 4+ configuration file Personal computer running Reflection 4+ Meridian Terminal Emulator MTE MTE8 window appears Dot-matrix printer switch settings Epson LaserJet series II printer switch settings Form Lines Robust XON DTR Polarity Copies Auto OFF Font Source Serial Font Number LaserJet series III printer switch settingsPaper Letter Baud Rate LaserJet series IV printer switch settings RET Dark TimeoutMP Tray Class Serial Lock None Pacing XON/XOFF CLR Warn Baud Rate DeskJet and DeskJet 500 printer switch settings DeskJet and DeskJet 500 printer switch settings DCE and DTE connections Peripheral device cabling interface273 Straight RS-232 cable Null modem RS-232 cable Using an A/B switchbox to share system consoles Connecting the A/B switchbox Using the A/B switchbox to switch applications ÒConsole LoginÓ prompt appears Modems Limited-distance modem USRobotics Sportster modem Gandalf LDS 120E limited-distance modem VME YES TALK/DATA MR/RI TR HS MC RD TD Dial-up modem2440 Configuring the UDS 2440 modem for remote diagnostics Offline DIAL? Test Auto ANS? Data OPTS? OPTIONS? YES RESET? RESET? FACTORY? YES Factory 0? OFFLINE? DIAL? TEST? Auto ANS? YES Auto ANS E? RINGS? DTR OPTS? DSR OPTS? YES DSR FORCED? CD OPTS? CTS OPTS? DSR OPTS? CD OPTS? YES CD FORCED?Offline Connect the modem to a workstation and apply power to both Ven-Tel 2400 modem SW2 switch settings Ven-Tel 2400 modemÑopening the modem Ven-Tel 2400 modemÑswitch locations Ven-Tel 2400 Plus II modem switch settings Ven-Tel 2400 Plus II modemÑopening the modem Ven-Tel 2400 Plus II modemÑswitch locations Ven-Tel 9600 Plus modemÑopening the modem Ven-Tel 9600 Plus modemÑswitch locations and settings Dial-up modemÑVen-Tel 9600 Plus modem SW2 switch settings Conventional notation Meridian 1 configuration for Meridian Link/CCR293 Presents some of these conventions Configuration overview Summary of Meridian 1 configuration Configuring the VSID, HSID, and AML prompts Meridian 1 configuration for Meridian Link/CCR Meridian 1 configuration for Meridian Link/CCR Configure Esdi port X11 Release Options 21Ð81 Esdi configuration Dupx Full BPSClok INT Iadr Secu YES IntlMcnt Conf DIR Enable Esdi port X81 phase 7 or X11 Release LD 48ÑLink Diagnostic Command CommentFollowing commands may be used for diagnostic purposes ENL MSGI/MSGO DIS MSGI/MSGO FlshStat MON ENL PACI/PACO Enit DsxtDsit Option 11 Esdi configuration Configure Esdi or Msdl port X11 Release 18 or laterLD 17ÑConfigure Esdi port Option Prompt Response Comment PWD Parm Lthr ENL AdanCequ Ovly VAS NEW Intl Mcnt Conf DIR Atrn AlarmREQ CHG, END Option 21Ð81 Esdi or Msdl configuration Ctyp MSDL, EsdiDnum DES Lthr RxmtCRC Orur Abor VAS NEWVasid Vsid Csqi Either change the configuration Enable Esdi or Msdl port X11 Release 18 or later MSGI/MSGO Only those messages specified xx=link Msg msg Stat AML TBL1TBL2 TBL3 Configure SDI port for conshare X11 Release PWD2 Isdn Parm Cequ Ovly IotbEsdi User MTC SCH VAS Vsid Dlop CMS Secu Atrn Mscl Configure SDI port for conshare X11 Release 18 or later Enable SDI port LD 37ÑInput/output diagnostic Command CommentStat Stat TTY LD 15ÑEnable Dnis Prompt Response Comment Configuring Dnis to use auto-terminating trunksLD 15ÑCustomer data block LD 16ÑTrunk route administration Prompt Response Comment LD 16ÑRoute data block Dnis YES NdgtIcog Acod LD 14ÑConfigure auto-terminating DN Prompt Response Comment LD 14ÑTrunk data block Supn NO, YES Tkid Configuring Dnis to use Incoming Digit Conversion LD 15ÑACD routing by Dnis number Prompt Response Comment IDC YES Dcno Type IDCIdgt End of modifying for this translation table REQ NEW REQ NEW, END LD 49ÑPartial digit conversion Prompt Response Comment Configure devices for status change host notification Meridian 1 configuration for Meridian Link/CCR Meridian 1 configuration for Meridian Link/CCR Define status message groups LD 15ÑDefine status message groups Prompt Response Comment Default values are in group 0 Define ACD groups and agents Assign telephones to status message groups Meridian LinkLD 23ÑBuild ACD groups Prompt Response Comment Either build another ACD group or exit Define ACD telephones as AST Aacd YES PRIFTR DES ACD Cust KLS KEY ACD Xxxxxxx = ACD DN Yyyy KEY MSBKEY NRD KEY TRN Define non-ACD telephones as AST AST YES Cden KEY SCR Xxxx = AST DN TRN KEY RLS Configure ACD DNs LD 23ÑDefine the default ACD DN Prompt Response CommentMWC AST Sdnb Bscw Isap IVR YES MWC Dsac MaxpTrdn Configure Control DNs CCR LD 23ÑDefine CDNs Prompt Response Comment Froa YES, no MurtDfdn Ceil Ovth BythAcnt Configuring a Phantom Loop LD 17ÑSet up Phantom Loops Prompt Response Comment Configuring a Phantom Superloop Type Supl Creating a Phantom Set LD 10ÑCreating a Phantom Set Prompt Response Comment CLS NDD CLS DnddItna NO, YES Dgrp Configuring Dual VAS ID LD 23ÑConfiguring Dual VAS ID Prompt Response CommentMWC YES, no IMS CMS IMA Ivms EES Vsid Isap YES, no Traffic statistics LD 2ÑTraffic statistics Command CommentPrompt Response Meridian Mail configuration 355 Meridian Mail configuration Meridian Mail call processing Meridian Mail call processing Creating a Meridian Mail ACD queue Configuring Meridian 1 for Meridian MailMWC YES IMS YES CMS IMA Ivms Vsid Alog YES Sdnb Bscw Rgai Fcth Crqs Defining virtual agent DNs for voice channels FDN Tgar LDN Ncos Rnpg SSU Xlst CLS VMA Type SL1Hunt LHK TEN Spid AST Iapg PRI Lang KEY ACD KEY SCN A06 Assign an A06 6-party conference key where = key number Procedure to add the Meridian Mail ACD DN to the Vsdn Table Example of Meridian Mail Voice Service DN Vsdn Table Class ACC Defining voice channels in the Channel Allocation Table CAT Procedure to add channels to Meridian Mail CSL Procedure to add a new mailbox to the Meridian Mail system Defining a new mailbox for the application Meridian Mail Add Local Voice User screen Meridian Mail configuration Standard October Software installation, upgrade, and update procedures 371 Software installation, upgrade, and update procedures Software installation and upgrade paths From Covered Software upgrade paths From Covered in section CCR Software installation, upgrade, and update procedures Software installation, upgrade, and update procedures Software installation, upgrade, and update procedures To upgrade Meridian Link from Release 4 to Release 5C To upgrade Meridian Link from Release 4 to Co-residency To upgrade Meridian Link from Release 4B to Release 5C Software installation, upgrade, and update procedures To update Meridian Link from Release 5 to Release 5C To update Meridian Link from Release 5 to Co-residency Software installation, upgrade, and update procedures To update CCR from Release 3 to Release 3C To update CCR from Release 3 to Co-residency To update CCR Release 3B to Release 3C To update CCR from Release 3B to Co-residency Activating or de-activating a Meridian Link or CCR feature To install or reinstall the software from tape Risk of potential data loss Tape prompt Procedure 1 Application configuration and start-upMeridian 1 ID prompt Keycode group 2 or Q or q to quit Meridian Link protocol prompt Subnet mask prompt List verification prompt Procedure 1 Application configuration and start-up CCR customer number prompt Software installation, upgrade, and update procedures Module name prompt Reboot prompt Reenter prompt Change password prompts Maint chgpasswd Install command prompt Procedure 2 Start the update processDrive selection menu Software installation, upgrade, and update procedures Risk of accidental overwriting of data on tape Procedure 3 Load application software from tapeWrite-protecting the cartridge tape Procedure 3 Load application software from tape Inserting cassette tape in tape drive Series of messages appear on the screen Keycode prompt Meridian Link protocol prompt Procedure 3 Load application software from tape System lists the application or applications installed CCR customer number prompt Software install messages Module address prompt Reboot messages System clears and the following messages appear Remove the application tape from the cassette tape drive Powerdown notification message screen Machine Management Shutdown message screen System is Being Shutdown NOW System restart messages MVME147 card Start-up interrupt menu Results of disk/tape controller scan Autoboot enable prompts Environment prompts appear Environment prompts for firmware revision Either case, the start-up interrupt menu appears BOS installation tape Tape drive System start-up messages Example 0314163098 or BOS software management menu BOS installation, phase Disk drive number prompt CDC ST1126N Disk types used Select this numberCDC ST1201N Same disk drive prompt Format disk drive promptSlice number prompt Disk-slicing table for 104-Mbyte disk drive Disk-slicing table for 172-Mbyte disk drive Install Tars prompt Install Olmp promptDisk-slicing table for 240-Mbyte disk drive Verify installation prompt Software installation summary System responds with ÒRe-enter new password.Ó Reset the System System restart messages IPE Module or MVME167 card Start-up interrupt menu appears Return Environment prompts IPE Module At the Ò167-DiagÓ prompt, type env and press Return Cr Type a period and press Return Additional prompts MVME167 card Software installation, upgrade, and update procedures BOS installation tape Alternate boot device prompt Controller promptDrive prompt File prompt Seagate Example 0314163098 or System response is ÒSelected the ÔMVME167Õ controller type.Ó List of disk drive types Format disk drive prompt Slice number prompt Disk-slicing table for 172-Mbyte disk drive Disk-slicing table for 240-Mbyte disk drive Install Tars prompt Software installation, upgrade, and update procedures System responds with ÒRe-enter new passwordÓ Reset the System MVME147 Application Module start-up messages Procedure 7 Reboot and go through setupIPE Module or MVME167 Application Module start-up messages Procedure 7 Reboot and go through setup System autoboot messages Root password is reset once the application is installed Portconfig warning Port configuration messages shown in appear on your screen Procedure 7 Reboot and go through setup Portconfig messages Time zone prompt Time zone menu DST prompt Additional time zone menuDate and time change prompt Month prompt Day promptYear prompt Hour prompt Time change confirmation Date and time set promptUserÕs name prompt Change system name prompt Setup end messageSystem name prompt Procedure 8 Load the application software from tape System administration menu Insert medium prompt Software Management IPE Module drive Application Module drive Series of messages appears on the screen Keycode prompt Procedure 8 Load the application software from tape IP address prompt System lists the application or applications installed CCR customer number prompt Software install messages Module address prompt System clears and the messages in appear Remove the application tape from the cassette tape drive Rstdata prompt Stop applications prompt Restore link control files prompt Please enter ÔyÕ to do restore, or ÔnÕ to quit y,n Software installation, upgrade, and update procedures Procedure 10 Verify the installation File verification messages Procedure 11 Back up configuration files and data files Backdata messages Software installation, upgrade, and update procedures Page Link configuration Default configurationLink 0ÑApplication Module Link 479 Link 1ÑX.25 protocol Meridian Link LOC LIC Ð1 HOC HIC Ð1 Link 1ÑTCP/IP host link protocol Meridian Link Link 2ÑMeridian Mail Link optional for Meridian Link Changing your configuration Procedure 12 Verifying the link status Meridian Link only Link 0 parameters Procedure 13 Changing AML link 0 parametersHdlc Procedure 13 Changing AML link 0 parameters Change link parameters Lapb =HDLCDDN USA Link configuration End Ñ First parameter appears, along with the current value X25, Hdlc Link configuration Only parameters DTE/DCE LOC LIC HOC HIC End Ñ LAN Default link configuration is displayed, as shown in Table Procedure 15 Changing Meridian Mail Link link 2 parameters Async Procedure 16 Replacing the default configuration file Save link parameters Procedure 17 Creating a configuration file Save link file Procedure 17 Creating a configuration file Procedure 17 Creating a configuration file Change linkctl Entry 1 X25 /usr/mlusr/conf/filename.datafile cr Additional application configuration 503 Additional application configuration Bootconfig prompt Procedure 18 Turn off auto-startAuto-start disabled message Customer number prompts Procedure 19 Change the Meridian 1 customer numberCommit prompt Backup schedule prompt Procedure 20 Schedule regular backupsBackup time prompts Reoccurring backup prompt Procedure 20 Schedule regular backups Backup day promptsBackup tape notice Langconfig options prompt Procedure 21 Change the default system languagesDefault language prompt Language options confirmation prompt Port configuration menu Procedure 22 Configure terminal portsPort number prompt Port configuration confirmation Procedure 22 Configuring terminal ports Port state promptBaud rate prompt Procedure 23 Configure printer ports Procedure 23 Configuring printer ports Port state prompt Printer name prompt Printer enabled message Procedure 23 Configuring printer portsPrinter model menu Hardware upgrade 517 Procedure 24 Software powerdown Powerdown messages Procedure 24 Software powerdown Shutdown message screen System is Being Shut Down NOW Procedure 25 Hardware powerdown Complete Procedure 24 Software powerdown System reboots into the ÒConsole LoginÓ prompt Hardware upgrade Page Hardware upgrade Page Procedure 29 Installing the MVME332XT or MVME332XTS ACC card Meridian Link/CCR Acceptance testing527 CCR User Guide Using Edit Voice to create voice segment files Meridian Mail Recording and trimming voice segments Creating a header file Example of customer account balance query Using Edit Voice for the first timeExample of voice segment file Example of Play Voice session Hardware and software requirements Single Terminal Access533 Before you begin Msdl STA for Meridian Link/CCR on an IPE Module Msdl STA for Meridian Link/CCR on an Application Module Setting up STA LD 17ÑConfigure Msdl port Prompt Response Comment Stat Msdl SDI DIS Port Admin TTYLang ENG Additional Stat Enabled TGT Enabled Stat STAStat Msdl Msdl 11 Enbl STA STA Port STA Main Menu Port configuration Prompt Response Single Terminal Access Standard October Ordering 545 NT6D51AA NT7D46ABNT7D46AD NT7D46AF NT1R02AA NT1R02BA NT8D93AJ NT8D93AWNTAK19AA NTAK19BA NT1R03EB NT1R03EFNT1R03EP NT1R03EV Hours Component failure ratesFailures SMM167 SBC card Ordering Standard October List of terms Application Equipment Module AEMApplication Module AM Application Module Link AML Command and Status Link CSL AttendantAutomatic Call Distribution ACD Automatic Call Distribution Directory Number ACD DN Directory Number Identification Service Dnis Customer Controlled Routing CCRDirect Inward Dialing did Directory number DN Module Power Distribution Unit Mpdu Enhanced Serial Data Interface EsdiIntelligent Peripheral Equipment IPE Module Interactive Voice Response IVR Operations, Administration and Maintenance OA&M OverlayPrivate branch exchange PBX Profile Stand-alone System Interactive Diagnostics Ssid SDI portTerminal number TN Trunk Index 559 AST Index Index Index Index Index IDC Lapb Index Jumper settings and cable connections Index PBX Index SDI Definition 558 description 16 standalone system Index Index Installation and Upgrade Guide Meridian Link Customer Controlled Routing

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