xContents

Configure devices for status change host notification

330

Define status message groups

333

Assign telephones to status message groups (Meridian

 

Link)

335

Configure ACD DNs

344

Configure Control DNs (CCR)

346

Configuring a Phantom Loop

349

Configuring a Phantom Superloop

350

Creating a Phantom Set

351

Configuring Dual VAS ID

353

Traffic statistics

354

 

 

Chapter 13: Meridian Mail configuration

355

Meridian Mail call processing

357

Configuring Meridian 1 for Meridian Mail

358

 

Creating a Meridian Mail ACD queue

358

 

Defining virtual agent DNs for voice channels

360

Configuring Meridian Mail for Host Enhanced Voice

 

 

Processing (HEVP)

363

 

Adding the Meridian Mail ACD DN to the Voice Service DN

 

 

(VSDN) Table

363

 

Defining voice channels in the Channel Allocation Table

 

 

(CAT)

366

 

Defining a new mailbox for the application

368

 

 

 

Chapter 14: Software installation, upgrade, and

 

update procedures

371

 

To configure the software after installing a new IPE Module

 

 

or Application Module

375

 

Section 1: To upgrade Meridian Link from Release 2 to

 

 

Release 5C or Co-residency using a Release 2 backup

 

 

tape

376

 

Section 2: To upgrade Meridian Link from Release 3 to

 

 

Release 5C or Co-residency using a Release 3 backup

 

 

tape

377

 

Section 3: To upgrade Meridian Link from Release 4 to

 

 

Release 5C

378

 

Section 4: To upgrade Meridian Link from Release 4 to

379

 

Section 5: To upgrade Meridian Link from Release 4B to

 

 

Release 5C

380

553-3202-210 Standard October 1998

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Meridian America Link/Customer Controlled Routing manual Meridian Mail configuration 355