Meridian America Link/Customer Controlled Routing Defining a new mailbox for the application

368Chapter 13: Meridian Mail configuration

13Set the Service to ACC.

14Set the Channel class to an unused class number.

Class numbers should start with 1 and be used in sequence, because the application must use the class numbers both to obtain access to the voice port and to identify activity on it.

Defining a new mailbox for the application

To create a mailbox, you must define a new Meridian Mail user. The Meridian Link-based application must know the mailbox number and password in order to log in to the mailbox. The operator using the Meridian Link Edit Voice feature to create and edit voice segment files must also know the mailbox number and password.

When adding a new mailbox, note that the mailbox number must not conflict with a DN existing on the Meridian 1.

Note: Although a Meridian 1 DN may be assigned to the mailbox, sharing a mailbox between an HEVP application and normal voice mail users does not absolutely ensure that processing conflicts are avoided. For example, if the DN assigned to the mailbox is unique with respect to other DNs, it can never be used as anyoneÕs personal extension.

Procedure to add a new mailbox to the Meridian Mail system

1Log in to Meridian Mail Administration.

2Choose User Administration.

3Choose Add New User.

4Press the [Add Local Voice User] softkey to display the required screen.

Figure 95 shows the Add Local Voice User screen. Note that the Location Prefix field is present only in networked Meridian Mail systems.

553-3202-210 Standard October 1998