Meridian America Link/Customer Controlled Routing manual Diagnostic tools, Meridian Mail Link

16Chapter 2: Overview of Meridian Link

Note: When setting up a redundant Meridian Link, two communication paths must be set up to two separate Meridian Link modules. This may involve two X.25 ports or two TCP/IP addresses.

Meridian Mail Link

The MML is an optional asynchronous link that connects the IPE Module or Application Module to a Meridian Mail system running software version MM8 (or later) with the Access Enable option. This link allows voice processing messages to be used.

Diagnostic tools

For diagnosing link problems, you can use the loopback and continuity commands to test link 0 and link 1. You can also use link traces, system logs, console messages, and other tools to diagnose hardware, software, and link problems. For more detailed information on diagnosing problems, refer to the Application Module and Intelligent Peripheral Equipment Module Diagnostic and Maintenance Guide (NTP 553-3211-510) and the Application Module and Intelligent Peripheral Equipment Module Advanced Maintenance Guide (NTP 553-3211-512).

If you are an advanced technical user of the IPE Module or Application Module, you have access to the following diagnostic tools, which provide extra maintenance capabilities:

¥Remote maintenance access This enables a technician to dial into the system from a remote site in order to perform troubleshooting procedures.

¥Standalone System Interactive Diagnostics (SSID) software This is for testing many of the hardware components when the application software is not running.

553-3202-210 Standard October 1998