Meridian America Link/Customer Controlled Routing Enhanced Serial Data Interface Esdi, IPE Module

556List of terms

Enhanced Serial Data Interface (ESDI)

A Nortel Meridian 1 pack, numbered QPC513. This card supports internal communications between the Meridian 1 CPU and other components within the Meridian 1 system.

Intelligent Peripheral Equipment (IPE) Module

NortelÕs smaller application processor that can be packaged in a Meridian 1 Option 11 cabinet or in an Options 21Ð81 IPE shelf.

Interactive Voice Response (IVR)

A system/facility that plays voice menus to callers, and acts upon user input (typically DTMF digits from a touch-tone phone).

IPE Module

See Intelligent Peripheral Equipment (IPE) Module.

Meridian 1

Meridian 1 is the private branch exchange (PBX) that handles the calls to and from an organizationÕs ACD system. It routes calls to the various queues and provides the framework for all the ACD features available through various applications.

Meridian Link

Meridian Link is an application that allows a Meridian 1 system to exchange information with a host computer so that users can integrate the capabilities of both into a business application.

Module Power Distribution Unit (MPDU)

Part of an AEM that provides power to the Application Modules housed within it.

Multi-use Serial Data Link (MSDL) card

This card supports internal communications between the Meridian 1 CPU and other components within the Meridian 1 system.

Northern Telecom Publication (NTP)

A collection of documents and manuals that describe the Meridian 1 product portfolio and how to install, administer, and maintain it.

553-3202-210 Standard October 1998