Meridian America Link/Customer Controlled Routing manual

324Chapter 12: Meridian 1 configuration for Meridian Link/CCR

Configuring DNIS to use Incoming Digit Conversion

The Incoming Digit Conversion (IDC) feature can optionally be used to provide routing by DNIS number as an alternative to using auto-terminating trunks (see ÒConfiguring DNIS to use auto-terminating trunksÓ earlier in this chapter). The DNIS number can be translated into an ACD DN number and the DNIS number used as information.

Note: X11 Release 23 allows configuration of a seven-digit DNIS. Although X11 Release 24 supports up to a 31-digit DNIS, only a maximum of 16 digits are allowed when used with the IDC feature.

Table 117

LD 15ÑACD routing by DNIS number

Prompt	Response	Comment
REQ	NEW, CHG	Create or change data in the database
TYPE	CDB
OPT	DNI
¥		Press [Return] until the NFCR prompt
¥		appears
¥
NFCR	YES	New flexible code restriction
MAXT*	1Ð255	Maximum number of NFCR trees
IDCA	YES	Incoming Digit Conversion
DCMX*	1Ð255	Maximum number of conversion tables
		prompted only if answer YES to IDCA
		prompt. No default.
¥		Press [Return] until the REQ prompt
¥		appears
¥
REQ	CHG, END	Either change more customer data or exit
		the overlay

*The total combined value of MAXT and DCMX cannot be greater than 255 (MAXT + DCMX ≤ 255). That is, if MAXT = 5, DCMX cannot be greater than 250.

553-3202-210 Standard October 1998