328Chapter 12: Meridian 1 configuration for Meridian Link/CCR

If, in a block of DNIS numbers, all numbers start with the same two or three digits, and if all numbers are to be translated to the same ACD DN, the program does not need translation entries for all numbers in the block. For example, if DNIS numbers 4400 through 4499 all go to ACD DN 8900, the following can be used.

Table 120

LD 49ÑDefining a block of DNIS numbers

Prompt

Response

Comment

 

 

 

REQ

NEW

Create data in the database

TYPE

IDC

Incoming Digit Conversion

¥

 

Press [Return] until the DCNO prompt

¥

 

appears

¥

 

 

DCNO

0Ð254

Translation table number

IDGT

44

Incoming digits (the DNIS number)

44

8900

All DNIS numbers starting with 44 will go to

 

 

ACD DN 8900

IDGT

<cr>

End of modifying for this translation table

REQ

NEW, END

Either create a new translation table or exit

 

 

the overlay, saving the new translation table

 

 

 

553-3202-210 Standard October 1998

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Meridian America Link/Customer Controlled Routing manual Req New, End