Index, 559 | Meridian America Link/Customer Controlled Routing

559

Index

A

A/B switchbox connecting 276

sharing system consoles 276 switching applications 277

ACC card description. 68 indicators 68

acceptance testing 527

ACD see Automatic Call Distribution (ACD)

ACD DN configuring 344 defining default 344 defining IVR handling 345 definition 554

to the VSDN Table 364 ACD telephones

defining as AST 337 active status change event 330 adapter board 78

adding

channels to Meridian Mail 367 connection to Meridian Mail 255 Meridian Mail 364

new mailbox 368

voice processing capability 255

administration CCR 33 administrator

Meridian Link 17

AEM see Application Equipment

Module (AEM)

configuration 35 agent login ID 15

AM see Application Module (AM) AML 299, see Application Module Link

(AML)

Application Equipment Module (AEM) configuration 19

definition 553 power 53

Application Module (AM) cable requirements 216

cabling to external equipment 227 components 54

definition 553 description 50 field-replaceable items 545 front view 56

hardware upgrade paths 51, 52 installation overview 88 installing 125

power supply 79

projected component failure rates 550 rear view 57

Meridian Link Release 5C/CCR Release 3CInstallation and Upgrade Guide

Image 577

Meridian America Link/Customer Controlled Routing manual Index, 559

Contents

Meridian Link/Customer Controlled Routing Standard October October Publication historyIii Iv Publication history Standard October Contents Meridian Link/CCR hardware Overview of Customer Controlled Routing Site survey/installation checklist Hardware installation overview Unpack and inspect hardware 115 Hardware installation procedures 119Meridian Link/CCR interface cabling Meridian 1 configuration 293 Installing peripheral devices 261Peripheral device cabling interface 273 Software installation, upgrade, Update procedures 371 Meridian Mail configuration 355 Contents Additional application configuration503 Link configuration 479Hardware upgrade 517 Single Terminal Access 533 Acceptance testing 527Ordering 545 List of terms 553 Index 559 Xiv Contents Standard October About this guide Overview of hardware components Software installation, upgrade, and update procedures Meridian Mail configuration This chapter shows how to References Co-residency overview Meridian Link/CCR co-residency Meridian Link/CCR co-residency AML Meridian Link/CCR co-residency Keycode Ethernet LAN-based PC Meridian Link/CCR co-residency Module address and module name Meridian Link/CCR co-residency Shows the hardware components for an IPE Module, while Overview of Meridian Link AML Meridian Link hardware connections IPE Module Meridian Link hardware connections Application Module Overview of Meridian Link Operating system overview Meridian Link application New with Meridian Link Release 5C AML and the Host Link or Meridian Link Link overview Meridian Mail Link Diagnostic tools Meridian Link administration and maintenance System console and maintenance console Meridian Host support service requirementsHardware overview Overview of Meridian Link IPE Module Hardware supported for Meridian Link and CCR ApplicationTCP/IP Software overview CCR 3C X11 software compatibility matrix Application Rls Service No Description Meridian Link service requirementsHost Ethernet LAN-based host Host connection considerations Overview of Meridian Link Meridian Mail software requirements Operations, Administration, and Maintenance OA&M Overview of Customer Controlled Routing LAN CCR hardware connections IPE ModuleNT1R03AA NT1R03BA CCR hardware connections Application Module An example of CCR call handling CCR application Operating system Key CCR concepts Application Module Link New with CCR Release 3C Consoles/printers CCR administration and maintenance Meridian Meridian Link 5C and CCR 3C CCR 3B Single Terminal Access STA Overview of Customer Controlled Routing Standard October IPE Module Meridian Link/CCR hardware Option 11 main cabinet Power Meridian Mail Supply Connector Panel Option 11 expansion cabinet Power Supply Connector Panel Connector panel and I/O connectors Option 11 12 13 14 15 16 17 18 19 Option 11 connector panel expansion cabinet Options 21Ð81 cabinet IPE Module Options 21Ð81 Options 21Ð81 IPE Module connectors rear view Connector panel and I/O connectors Options 21Ð81 SMM167 single board computer SBC card IPE Module componentsIPE Module faceplate Risk of data loss Hard disk External Scsi connector Tape drive Disk drive IPE Module Tape drive IPE ModuleTape usage Module Mbyte tape Application Module NT7D47DA NT7D47DA AEMÑfront view AEM powerMpdu Risk of hardware damage Application Module components Risk of system interruption Application ModuleÑfront view Application ModuleÑrear view MVME147SA-1 Single board computer card Application Module Meridian Link/CCR hardware Risk of data loss Fail MVME167-03 Meridian Link/CCR hardware Risk of data loss MVME167-03 single board computer SBC card Application Module MVME333-2 X.25 communication controller XCC card Fail Meridian Link/CCR hardware MVME332XTS asynchronous communication controller ACC card MVME712M transition card Transition cards MVME712M transition card Application Module MVME712A and MVME712AM transition cards MVME712AM transition card Application Module MVME705B transition card MVME705B transition card Application Module NT6D51AA transition card NT6D51AA transition card Application Module P2 adapter board P2 adapter board Power supply Application Module Power supply Disk/tape unit Disk/tape unit Application Module Connectors Application Module Power sense card Application ModuleVME bus backplane Application Module Input/output panel Host Connection Link Subpanel Application Module Universal I/O panel Application Module Is installed Meridian 1 SDI Conshare Meridian Mail Connection Link Generic I/O panel Application Module Preparing for installation Hardware installation overview Installing an IPE Module Procedure Reference Installing an IPE Module or an Application Module Hardware installation overview Installation Guide Installing an Application Module Procedure Reference General information Site survey/installation checklistEnd user Nortel support representative Distributor Customer site Delivery informationFreight company Loading equipment required Meridian 1 software checklists Meridian LinkÑMeridian 1 software package requirements Yes Requirements for Meridian Link Meridian LinkÑOptional Meridian 1 software packages Yes CCRÑMeridian 1 software package requirements Yes Requirements for CCR Site survey/installation checklist Meridian MailÑMeridian 1 software package requirements Yes Requirements for Meridian Mail to support Meridian Link Meridian Mail hardware checklist to support Meridian Link Changes to IPE Module and Application Module IPE Module and Application Module Meridian Link/CCR software IPE Module and Application Module software options Yes Meridian Link/CCR tapes and keycodeMeridian Link and CCR tapes Tape Yes Documentation CPU ROM HardwareInput/Output devices Yes Equipment room information Power and ground considerations for AC-powered modules Yes Power and ground considerations Input/output device cabling Equipment cablingInput/Output devices cable distance Peripheral devices cable distance Peripheral device cabling Switchbox to End Ñ Telephony connections cable distance Telephony devices Telephony connections Additional considerations Equipment room cooling conditionsAdditional considerations Yes Comments and recommendations Page 115 Unpack and inspect hardware Risk of equipment damage Receiving the IPE Module and Application Module components Unpacking the IPE Module and Application Module components Unpack and inspect hardware 119 Hardware installation procedures Risk of potential data loss Installing the IPE Module DTE Default DCE/DTE settings Port Setting UseDTE AML Standard October IPE Module Port configuration settings Part AML Risk of personal injury Installing the Application ModulePage Module Power Distribution Unit breakers Disk/tape unit Checking the card option settings Application Module MVME332XT ACC card jumper settings Block Jumper setting MVME332XT ACC card switch settings Position Switch MVME333-2 XCC card jumper settings Block Jumper setting SP2 SP1 DTESP3 DTE SP3 SP1SP1 DCE SP3 DCE SP4 DTE SP2 DTEPage MVME332XTS transition card serial port configuration MVME333-2 transition card serial port configuration MVME705B transition card serial port configuration DTE DCE DCE DCE MVME712AM transition card configurationDCE DTE SP4 MVME712A transition card configuration MVME712M card with jumpers NTAK02 SDI/DCH card switch settings Switch Port Installing an NTAK02 SDI/DCH cardSDI Esdi Location RS-422 NTAK02 SDI/DCH card jumper and switch locations Installing an Esdi or Msdl card Port 1ÑSW3 Port 1ÑSW7 NT6D80 Msdl card switch settings Port 0ÑSW4 Port 0ÑSW8Port 2ÑSW2 Port 2ÑSW6 Port 3ÑSW1 Port 3ÑSW5 NT6D80 Msdl card jumper and switch locations Part Program socket selection Option Port no Socket number Part Switch S2ÑAddress selection Device no Style a Style BUA9 UB9 QPC513 Esdi card jumper and switch locations Hardware installation procedures Standard October IPE Module cabling Meridian Link/CCR interface cablingIPE Module cables 151 NT1R03BA NT1R03AA and NT1R03BA IPE Module cables NT1R03CA External I/O cables ¥ NTND27AB ¥ NTAK19AA ¥ NTAK19BA External I/O cable pinouts IPE Module GND SCT RTS CTSDTR Scte RTS CTS GND DTR CTS RTS Fgnd From Port Signal DB-50 DB-15 Name Meridian Link/CCR interface cabling TXD2 RXD2 RTS2 GND2TXD4 RXD4 RTS4 DSR4 DTR4 GND6 RTS CTS DSR GRD NT8D93A cable pinout IPE Module 25-pin Signal Pin Connector NT8D82 cable pinout IPE Module Pin connector RTS CTS DSR GRD GND TXD RXD RTS CTS DSR DSR0 RTS0 RXD0 DTR0 CTS0 TXD0 NTAK19AA cable pinout IPE Module Meridian Signal Port 0 pinPort 1 pin DSR1 RTS1 RXD1 DSR0 RTS0 RXD0 DTR0 DCD0 CTS0 TXD0 SG0 NTAK19BA cable pinout IPE Module Meridian Signal Port 0 pinSCTEA1 DSR2 RTS2 RXD2 DTR2 DCD2 CTS2 TXD2 SG2 NTAK19BA cable pinout IPE Module Meridian Signal Port 2 pinPort 3 pin SCTEA3 SDI and ESDI/MSDL cabling Option 11 IPE Module only IPE Module Option 11 connections Part Method NTAK19BA Meridian Mail cabling IPE Module Meridian Mail cabling IPE Module SDI cabling Options 21Ð81 IPE Module ESDI/MSDL cabling Options 21Ð81 IPE Module SDI Paddle Board cabling Options 21Ð81 IPE Module only NT7D58 cable pinout Meridian Signal AM J2TXD RXD RTS CTS DSR STC SCR DTR Scte SDI/MSDL Cabling to Meridian 1 SDI and Msdl Options 21Ð81 IPE Module Cabling to Meridian 1 SDI and Esdi Options 21Ð81 IPE Module Cabling to external equipment Cabling the Option 11 IPE Module to external equipment NT1R03D Option 11 system IPE Module connectionsNT1R03D NT1R03HF Option 11 main cabinet connector panel Meridian Link/CCR interface cabling Page External equipment External cable or reference Port Option 11 IPE Module external connections NT1R03AA cable Option 11 IPE Module external connections NT1R03BA cable Console cable pinout NT1R03D Meridian Signal IPE ModuleDTR GND TXD RXD RTS CTS Host Link cable pinout IPE Module Signal Host ConnectionTxci Risk of system interruption Risk of equipment damage NT8D11 backplane cable designations standard configuration L0-1 NT8D11 backplane cable expansionÑall PE slots NT8D11 backplane cable expansionÑfirst four PE slots only L0-1 L6-1 Risk of hardware damage L0-1 NT8D11 backplane cable designations rerouted for slots 0Ð3 Backplane cable rerouting for NT8D37 IPE Module L10-1 Segment NT8D37 backplane cable designations standard configuration NT8D37 backplane cable expansionÑsegment NT8D37 backplane cable expansionÑsegment L1-3 Meridian Link/CCR interface cabling Backplane slot Port Connector Position Risk of hardware damage L0-1 L14-1 Segment Risk of hardware damage Risk of hardware damage Cabling the Options 21Ð81 IPE Module to external equipment Options 21Ð81 system IPE Module connections IPE shelf I/O panels Options 21Ð81 Left I/O panel Right I/O panel 0Ð3 1Ð4 2Ð5 3Ð6 4Ð7 5Ð8 6Ð9 Port External equipment External cable or reference Options 21Ð81 IPE Module external connections NT1R03AA cable Options 21Ð81 IPE Module external connections NT1R03BA cable +12 Application Module cabling Power cables NT7D55AD AC/DC Power harness cables Application Module Part numberNT7D55BM AC/DC NT7D55AB DC NT7D55AL DC NT7D55AG Power harness wiring diagram Application Module Internal I/O cables Input/output cables Rear of Application Module Internal I/O cabling Application Module External I/O cables Application Module Transition card to the Int Modem port NT7D79BA NT7D58CANT7D95AA NT7D47EA NT8D82AD NT8D82ACNTND27AB NT7D58BB NTND82AANT8D96AE Cabling the Application Module to external equipment Page Page Page Subpanel connectors Meridian Link Meridian Link/CCR interface cabling Universal I/O panel Meridian Link and co-residency Universal I/O panel CCR Generic I/O panel Meridian Link and co-residency Generic I/O panel CCR MVME712A Transition card Internal Cabling External Cabling MVME712AM Transition card Internal Cabling Sub-panel NT7D60AA MVME712AM MVME712A Transition card Universal I/O panel Internal Cabling Application Module Internal Cabling MVME712M Transition card Generic I/O panel Application Module J8 on I/O sub-panel Cabling to Meridian 1 SDI and Esdi Application Module J2 on I/O sub-panel Cabling to Meridian 1 SDI and Msdl Application Module ESDI/MSDL cabling Application Module System console cabling Application Module Host computer cabling Application Module Host port pinout Pin Signal Direction Connection SDI cabling Application Module NT7D61 cable pinout Meridian Signal AM J8 NT8D84AA cable pinout Pin connector Signal DB9 connector NT7D46 cable pinouts Meridian Signal AM J8SDI Paddle Board cabling Application Module RD1 TD1 DTR1 CD1DSR1 RTS1 CTS1 CD2 Internal modem cabling MVME712AM card only NT7D71 cable pinout AM 9-pin Signal MDF RJ-11 Tip Ring Meridian Mail cabling Application Module Meridian Mail cabling Application Module Adding a connection to Meridian Mail Installing Ethernet LAN support Ethernet backbone terminology example IPE Ethernet connections to IPE Module and Application ModulePage NT7D47DA cable pinout P1 end P2 end NT7D47EA cable pinout VT220, VT320, and VT420 terminals Installing peripheral devices261 Current setup values are displayed on a series of screens Display Set-Up VT220 Setup values Set-Up DirectoryGeneral Set-Up Communications Set-Up Tab Set-Up Screen VT320 Setup values Set-Up Directory Display Set-Up VT420 Setup values Personal computer running Reflection 4+ Downloading the Reflection 4+ configuration file MTE8 window appears Meridian Terminal Emulator MTE Epson Dot-matrix printer switch settings Form Lines Robust XON DTR Polarity LaserJet series II printer switch settings Copies Auto OFF Font Source Serial Font Number LaserJet series III printer switch settingsPaper Letter Baud Rate RET Dark Timeout LaserJet series IV printer switch settingsMP Tray Class Serial Lock None Pacing XON/XOFF CLR Warn Baud Rate DeskJet and DeskJet 500 printer switch settings DeskJet and DeskJet 500 printer switch settings DCE and DTE connections Peripheral device cabling interface273 Straight RS-232 cable Null modem RS-232 cable Connecting the A/B switchbox Using an A/B switchbox to share system consoles ÒConsole LoginÓ prompt appears Using the A/B switchbox to switch applications Limited-distance modem Modems USRobotics Sportster modem Gandalf LDS 120E limited-distance modem VME YES TALK/DATA MR/RI TR HS MC RD TD Dial-up modem2440 Configuring the UDS 2440 modem for remote diagnostics RESET? FACTORY? YES Factory 0? Offline DIAL? Test Auto ANS? Data OPTS? OPTIONS? YES RESET? DTR OPTS? DSR OPTS? YES DSR FORCED? OFFLINE? DIAL? TEST? Auto ANS? YES Auto ANS E? RINGS? CD OPTS? CTS OPTS? DSR OPTS? CD OPTS? YES CD FORCED?Offline Connect the modem to a workstation and apply power to both Ven-Tel 2400 modemÑopening the modem Ven-Tel 2400 modem SW2 switch settings Ven-Tel 2400 modemÑswitch locations Ven-Tel 2400 Plus II modemÑopening the modem Ven-Tel 2400 Plus II modem switch settings Ven-Tel 9600 Plus modemÑopening the modem Ven-Tel 2400 Plus II modemÑswitch locations Dial-up modemÑVen-Tel 9600 Plus modem SW2 switch settings Ven-Tel 9600 Plus modemÑswitch locations and settings Conventional notation Meridian 1 configuration for Meridian Link/CCR293 Presents some of these conventions Summary of Meridian 1 configuration Configuration overview Configuring the VSID, HSID, and AML prompts Meridian 1 configuration for Meridian Link/CCR Meridian 1 configuration for Meridian Link/CCR Options 21Ð81 Esdi configuration Configure Esdi port X11 Release BPS Dupx FullClok INT Iadr Intl Secu YESMcnt Conf DIR LD 48ÑLink Diagnostic Command Comment Enable Esdi port X81 phase 7 or X11 ReleaseFollowing commands may be used for diagnostic purposes ENL MSGI/MSGO Flsh DIS MSGI/MSGOStat MON ENL PACI/PACO Enit DsxtDsit Option 11 Esdi configuration Configure Esdi or Msdl port X11 Release 18 or laterLD 17ÑConfigure Esdi port Option Prompt Response Comment PWD Parm Lthr ENL AdanCequ Ovly VAS NEW Intl Mcnt Conf DIR Atrn AlarmREQ CHG, END Ctyp MSDL, Esdi Option 21Ð81 Esdi or Msdl configurationDnum DES Rxmt LthrCRC Orur VAS NEW AborVasid Vsid Csqi Either change the configuration Enable Esdi or Msdl port X11 Release 18 or later MSGI/MSGO Only those messages specified xx=link Msg msg TBL1 Stat AMLTBL2 TBL3 PWD2 Isdn Parm Cequ Ovly Iotb Configure SDI port for conshare X11 ReleaseEsdi User MTC SCH VAS Vsid Dlop CMS Secu Atrn Mscl Configure SDI port for conshare X11 Release 18 or later LD 37ÑInput/output diagnostic Command Comment Enable SDI portStat Stat TTY LD 15ÑEnable Dnis Prompt Response Comment Configuring Dnis to use auto-terminating trunksLD 15ÑCustomer data block LD 16ÑRoute data block LD 16ÑTrunk route administration Prompt Response Comment Ndgt Dnis YESIcog Acod LD 14ÑTrunk data block LD 14ÑConfigure auto-terminating DN Prompt Response Comment Tkid Supn NO, YES LD 15ÑACD routing by Dnis number Prompt Response Comment Configuring Dnis to use Incoming Digit Conversion IDC YES Dcno Type IDCIdgt End of modifying for this translation table REQ NEW, END REQ NEW LD 49ÑPartial digit conversion Prompt Response Comment Configure devices for status change host notification Meridian 1 configuration for Meridian Link/CCR Meridian 1 configuration for Meridian Link/CCR LD 15ÑDefine status message groups Prompt Response Comment Define status message groups Default values are in group 0 Define ACD groups and agents Assign telephones to status message groups Meridian LinkLD 23ÑBuild ACD groups Prompt Response Comment Either build another ACD group or exit Define ACD telephones as AST Aacd YES PRIFTR KLS DES ACD Cust KEY MSB KEY ACD Xxxxxxx = ACD DN YyyyKEY NRD KEY TRN AST YES Define non-ACD telephones as AST Cden KEY RLS KEY SCR Xxxx = AST DN TRN LD 23ÑDefine the default ACD DN Prompt Response Comment Configure ACD DNsMWC AST Sdnb Bscw Isap IVR YES MWC Dsac MaxpTrdn LD 23ÑDefine CDNs Prompt Response Comment Configure Control DNs CCR Murt Froa YES, noDfdn Ceil Ovth BythAcnt LD 17ÑSet up Phantom Loops Prompt Response Comment Configuring a Phantom Loop Type Supl Configuring a Phantom Superloop LD 10ÑCreating a Phantom Set Prompt Response Comment Creating a Phantom Set CLS Dndd CLS NDDItna NO, YES Dgrp LD 23ÑConfiguring Dual VAS ID Prompt Response Comment Configuring Dual VAS IDMWC YES, no IMS CMS IMA Ivms EES Vsid Isap YES, no Traffic statistics LD 2ÑTraffic statistics Command CommentPrompt Response 355 Meridian Mail configuration Meridian Mail configuration Meridian Mail call processing Meridian Mail call processing Creating a Meridian Mail ACD queue Configuring Meridian 1 for Meridian MailMWC YES Alog YES Sdnb Bscw Rgai Fcth Crqs IMS YES CMS IMA Ivms Vsid Defining virtual agent DNs for voice channels FDN Tgar LDN Ncos Rnpg SSU Xlst CLS VMA Type SL1Hunt KEY SCN LHK TEN Spid AST Iapg PRI Lang KEY ACD A06 Assign an A06 6-party conference key where = key number Procedure to add the Meridian Mail ACD DN to the Vsdn Table ACC Example of Meridian Mail Voice Service DN Vsdn Table Class Defining voice channels in the Channel Allocation Table CAT CSL Procedure to add channels to Meridian Mail Defining a new mailbox for the application Procedure to add a new mailbox to the Meridian Mail system Meridian Mail Add Local Voice User screen Meridian Mail configuration Standard October 371 Software installation, upgrade, and update procedures Software installation, upgrade, and update procedures Software installation and upgrade paths From Covered CCR Software upgrade paths From Covered in section Software installation, upgrade, and update procedures Software installation, upgrade, and update procedures Software installation, upgrade, and update procedures To upgrade Meridian Link from Release 4 to Release 5C To upgrade Meridian Link from Release 4 to Co-residency To upgrade Meridian Link from Release 4B to Release 5C Software installation, upgrade, and update procedures To update Meridian Link from Release 5 to Co-residency To update Meridian Link from Release 5 to Release 5C Software installation, upgrade, and update procedures To update CCR from Release 3 to Co-residency To update CCR from Release 3 to Release 3C To update CCR from Release 3B to Co-residency To update CCR Release 3B to Release 3C To install or reinstall the software from tape Activating or de-activating a Meridian Link or CCR feature Risk of potential data loss Tape prompt Procedure 1 Application configuration and start-upMeridian 1 ID prompt Keycode group 2 or Q or q to quit Meridian Link protocol prompt List verification prompt Subnet mask prompt CCR customer number prompt Procedure 1 Application configuration and start-up Software installation, upgrade, and update procedures Module name prompt Reenter prompt Reboot prompt Change password prompts Maint chgpasswd Install command prompt Procedure 2 Start the update processDrive selection menu Software installation, upgrade, and update procedures Risk of accidental overwriting of data on tape Procedure 3 Load application software from tapeWrite-protecting the cartridge tape Inserting cassette tape in tape drive Procedure 3 Load application software from tape Series of messages appear on the screen Keycode prompt Meridian Link protocol prompt Procedure 3 Load application software from tape System lists the application or applications installed CCR customer number prompt Software install messages Module address prompt System clears and the following messages appear Reboot messages Remove the application tape from the cassette tape drive Machine Management Powerdown notification message screen System is Being Shutdown NOW Shutdown message screen System restart messages MVME147 card Results of disk/tape controller scan Start-up interrupt menu Autoboot enable prompts Environment prompts for firmware revision Environment prompts appear Either case, the start-up interrupt menu appears BOS installation tape Tape drive Example 0314163098 or System start-up messages BOS software management menu Disk drive number prompt BOS installation, phase CDC ST1126N Disk types used Select this numberCDC ST1201N Same disk drive prompt Format disk drive promptSlice number prompt Disk-slicing table for 172-Mbyte disk drive Disk-slicing table for 104-Mbyte disk drive Install Tars prompt Install Olmp promptDisk-slicing table for 240-Mbyte disk drive Software installation summary Verify installation prompt System responds with ÒRe-enter new password.Ó Reset the System Start-up interrupt menu appears System restart messages IPE Module or MVME167 card Environment prompts IPE Module Return At the Ò167-DiagÓ prompt, type env and press Return Additional prompts MVME167 card Cr Type a period and press Return Software installation, upgrade, and update procedures BOS installation tape Controller prompt Alternate boot device promptDrive prompt File prompt Seagate Example 0314163098 or System response is ÒSelected the ÔMVME167Õ controller type.Ó List of disk drive types Format disk drive prompt Slice number prompt Disk-slicing table for 172-Mbyte disk drive Disk-slicing table for 240-Mbyte disk drive Install Tars prompt Software installation, upgrade, and update procedures System responds with ÒRe-enter new passwordÓ Reset the System MVME147 Application Module start-up messages Procedure 7 Reboot and go through setupIPE Module or MVME167 Application Module start-up messages System autoboot messages Procedure 7 Reboot and go through setup Root password is reset once the application is installed Port configuration messages shown in appear on your screen Portconfig warning Procedure 7 Reboot and go through setup Portconfig messages Time zone menu Time zone prompt DST prompt Additional time zone menuDate and time change prompt Day prompt Month promptYear prompt Hour prompt Time change confirmation Date and time set promptUserÕs name prompt Change system name prompt Setup end messageSystem name prompt System administration menu Procedure 8 Load the application software from tape Software Management Insert medium prompt IPE Module drive Application Module drive Series of messages appears on the screen Keycode prompt Procedure 8 Load the application software from tape IP address prompt System lists the application or applications installed CCR customer number prompt Software install messages Module address prompt System clears and the messages in appear Remove the application tape from the cassette tape drive Stop applications prompt Rstdata prompt Restore link control files prompt Please enter ÔyÕ to do restore, or ÔnÕ to quit y,n Software installation, upgrade, and update procedures File verification messages Procedure 10 Verify the installation Backdata messages Procedure 11 Back up configuration files and data files Software installation, upgrade, and update procedures Page Default configuration Link configurationLink 0ÑApplication Module Link 479 LOC LIC Ð1 HOC HIC Ð1 Link 1ÑX.25 protocol Meridian Link Link 2ÑMeridian Mail Link optional for Meridian Link Link 1ÑTCP/IP host link protocol Meridian Link Changing your configuration Meridian Link only Procedure 12 Verifying the link status Link 0 parameters Procedure 13 Changing AML link 0 parametersHdlc Change link parameters Procedure 13 Changing AML link 0 parameters Lapb =HDLCDDN USA Link configuration End Ñ First parameter appears, along with the current value X25, Hdlc Link configuration Only parameters DTE/DCE HOC HIC LOC LIC End Ñ LAN Default link configuration is displayed, as shown in Table Async Procedure 15 Changing Meridian Mail Link link 2 parameters Save link parameters Procedure 16 Replacing the default configuration file Save link file Procedure 17 Creating a configuration file Procedure 17 Creating a configuration file Entry 1 X25 /usr/mlusr/conf/filename.datafile cr Procedure 17 Creating a configuration file Change linkctl 503 Additional application configuration Additional application configuration Bootconfig prompt Procedure 18 Turn off auto-startAuto-start disabled message Customer number prompts Procedure 19 Change the Meridian 1 customer numberCommit prompt Backup schedule prompt Procedure 20 Schedule regular backupsBackup time prompts Reoccurring backup prompt Procedure 20 Schedule regular backups Backup day promptsBackup tape notice Langconfig options prompt Procedure 21 Change the default system languagesDefault language prompt Language options confirmation prompt Port configuration menu Procedure 22 Configure terminal portsPort number prompt Port configuration confirmation Procedure 22 Configuring terminal ports Port state promptBaud rate prompt Procedure 23 Configure printer ports Procedure 23 Configuring printer ports Port state prompt Printer name prompt Printer enabled message Procedure 23 Configuring printer portsPrinter model menu 517 Hardware upgrade Powerdown messages Procedure 24 Software powerdown System is Being Shut Down NOW Procedure 24 Software powerdown Shutdown message screen Complete Procedure 24 Software powerdown Procedure 25 Hardware powerdown System reboots into the ÒConsole LoginÓ prompt Hardware upgrade Page Hardware upgrade Page Procedure 29 Installing the MVME332XT or MVME332XTS ACC card Meridian Link/CCR Acceptance testing527 CCR User Guide Meridian Mail Using Edit Voice to create voice segment files Creating a header file Recording and trimming voice segments Example of customer account balance query Using Edit Voice for the first timeExample of voice segment file Example of Play Voice session Hardware and software requirements Single Terminal Access533 Before you begin STA for Meridian Link/CCR on an IPE Module Msdl STA for Meridian Link/CCR on an Application Module Msdl Setting up STA LD 17ÑConfigure Msdl port Prompt Response Comment SDI DIS Port Stat Msdl TTY AdminLang ENG Additional Stat STA Stat Enabled TGT EnabledStat Msdl Msdl 11 Enbl STA STA Port STA Main Menu Port configuration Prompt Response Single Terminal Access Standard October 545 Ordering NT7D46AB NT6D51AANT7D46AD NT7D46AF NT1R02BA NT1R02AA NT8D93AW NT8D93AJNTAK19AA NTAK19BA NT1R03EF NT1R03EBNT1R03EP NT1R03EV Hours Component failure ratesFailures SMM167 SBC card Ordering Standard October Application Equipment Module AEM List of termsApplication Module AM Application Module Link AML Attendant Command and Status Link CSLAutomatic Call Distribution ACD Automatic Call Distribution Directory Number ACD DN Customer Controlled Routing CCR Directory Number Identification Service DnisDirect Inward Dialing did Directory number DN Enhanced Serial Data Interface Esdi Module Power Distribution Unit MpduIntelligent Peripheral Equipment IPE Module Interactive Voice Response IVR Overlay Operations, Administration and Maintenance OA&MPrivate branch exchange PBX Profile SDI port Stand-alone System Interactive Diagnostics SsidTerminal number TN Trunk 559 Index AST Index Index Index Index Index IDC Lapb Index Jumper settings and cable connections Index PBX Index SDI Definition 558 description 16 standalone system Index Index Meridian Link Customer Controlled Routing Installation and Upgrade Guide