Chapter 12: Meridian 1 configuration for Meridian Link/CCR 339

Table 125

LD 11ÑDefine multi-line ACD telephones as AST

Prompt

Response

Comment

REQ

NEW

Add new telephones

TYPE

aaa

Enter telephone type as appropriate

TN

l s c u

Terminal number

DES

ACD

 

CUST

0Ð99

Customer number

KLS

1Ð7

Number of key/lamp strips attached

¥

 

Press [Return] until the AST prompt

¥

 

appears

¥

 

 

AST

00 07

DN key(s) with AST telephone

 

 

assignment (host controllable);

 

 

Release 17 or later software. This

 

 

example shows keys 0 and 7

 

 

configured as AST.

IAPG

(0)Ð15*

AML link status message group,

 

 

defined in LD 15. Since Group 0

 

 

sends no messages, the default

 

 

value is not normally used. Group 1

 

 

(all messages) or a customer-

 

 

designated group (2Ð15) would

 

 

normally be used here.

¥

 

Press [Return] until the KEY prompt

¥

 

appears

¥

 

 

*Groups 10 through 15 are only available in X11 Release 17 or later software.

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Meridian Link Release 5C/CCR Release 3C Installation and Upgrade Guide

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Meridian America Link/Customer Controlled Routing manual DES ACD Cust, Kls