Program 41 : ACD Setup
41-01 : System Options for ACD
Aspire Software Manual Programming 1253
Program 41 : ACD Setup
41-01 : System Options for ACD
Description
In Program 41-01 : System Options for ACD dene the system options for the ACD feature.
Input Data
Conditions
None
Feature Cross Reference
Automatic Call Distribution (ACD)
Level: Aspire S Aspire M/L/XL
IN Not Available. • Available.
P Command Output for Busy Status avail-
able with 2.63+ software.
Item No. Item Input Data Default
01 System Supervisory Extension Up to 8 digits No setting
02 Login ID Code Digit
Dene the digit of Login ID 0-20
(0 = No Login ID) 0
03 ACD MIS Connection Ports 0 = No setting
1 = -- Reserve --
2 = -- Reserve --
3 = LAN (NTCPU)
0
04 P Command Output for Busy Status
When the number of queued ACD overow
calls exceeds the limit and a busy tone is sent to
the caller, determine if the call is counted in the
ACD MIS software.
0=Count
1=Do Not Count 0