Program 11 : System Numbering
11-13 : Service Code Setup (for ACD)828 ◆Programming Aspire Software Manual
Conditions
None
Feature Cross Reference
●Automatic Call Distribution (ACD)
Telephone Programming Instructions
To enter data for Program 11-13 (Service Code Setup (for ACD)):
1. Enter the programming mode.
2. 11 13
3. Enter the number of the item you want to program.
4. Enter data for the item you selected + HOLD.
5. Enter data for the next item in the program.
OR
Press MSG once to enter a new item number.
OR
Press MSG until you’ve exited that series’s programming section.
13 ACD Agent Changing Own ACD Group
Using this service code, an ACD Agent can reassign them-
selves to another ACD Group.
KTS 170
11-13-01
KT_ACD_LogIn/Out
back ↑↑
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↓↓ select
11-13-nn
nnnnn
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