Program 41 : ACD Setup
41-07 : ACD Weekly Schedule Setup
Aspire Software Manual Programming ◆1265
41-07 : ACD Weekly Schedule Setup
Description
Use Program 41-07 : ACD Weekly Schedule Setup to assign the four Work Schedules (1-4) to
days of the week. The assignments you make in this program apply to both the ACD Agent Work
Schedules (Program 41-05) and the Trunk Work Schedules (Program 41-06).
Input Data
Conditions
None
Feature Cross Reference
●Automatic Call Distribution (ACD)
Level: Aspire S Aspire M/L/XL
SA • Not Available. • Available.
Item No. Day Number Time Pattern Default
01 1 = Sunday 0-4
(0 = No ACD) 0
2 = Monday
3 = Tuesday
4 = Wednesday
5 = Thursday
6 = Friday
7 = Saturday