Index
ii ◆Index Aspire Software Manual
Automatic Call Distribution (ACD) . . .114
ACD Call Queuing . . .114
ACD Group as Overflow Destination . . .122
ACD Overflow (With Announcements)
. . .115
Agent Log In and Log Out Services . . .115,
. . .116
Counting Overflow Calls in MIS Software
. . .122
Emergency Call . . .117
Enhanced DSS Operation . . .117
Flexible Time Schedules . . .117
Headset Operation (With Automatic Answer)
. . .117
Incoming Call Routing . . .117
Rest Mode . . .118
Supervisor, ACD Group . . .118
Supervisor, ACD System . . .118
Work Time . . .119
Automatic Extension Ringdown . . .494
Automatic Handsfree . . .344
Automatic Off Hook Signaling . . .448
Automatic On-Hook Transfer . . .587
Automatic Overflow (VRS Automated Attendant)
. . .628
Automatic Pause, PBX . . .473
Automatic Route Selection
Alternate Carrier Access Added for ISDN
Trunks . . .140
Call Routing . . .138
Class of Service Matching . . .139
Dialing Translation . . .138
See Also ARS
Time of Day Selection . . .138
Auxiliary Device Control
With ACI . . .89
BBackground Music . . .147
Barge In . . .148
Conference . . .240
DISA/Tie Line . . .294
Basic Rate Interface (BRI) . . .374
Before Reading The Feature Section . . .3
Behind a PBX . . .473
BGM . . .147
Block Camp On . . .448
Block Manual Off Hook Signals . . .448
Blocked Call Reporting . . .519
Blocking Incoming Calls
See Do Not Disturb
Both Ringing Call Forwarding . . .153
Both Ways Loop Keys . . .388
Both Ways Private Line . . .480
BRI . . .374
BRI - Basic Rate Interface
See ISDN Compatibility
Busy/Not Answered Call Forwarding . . .153
Buzzer (Secretary Call) . . .506
Bypassing Toll Restriction . . .577, . . .580
CCall by Time Schedule Feature Added . . .282
Call Coverage
Auto Off-Hook Answer and Ringing Line Pref-
erence . . .419
Place and Receive Calls on Call Coverage/Mul-
tiple Directory Number Keys . . .419
See Multiple Directory Numbers / Call Cover-
age
Call Coverage Keys
Department Groups Using a Virtual Extension
as Master Allow Calls to Camp On . . .420
Call Digit Counting . . .572
Call Forward by DISA . . .294
Call Forwarding . . .153
Activating While on a Call . . .153
Both Ringing . . .153
Display Reason for Transfer . . .208
Fixed . . .158
Immediate . . .153
Override . . .171
Personal Answering Machine Emulation
. . .153, . . .605
To Voice Mail . . .604
Unanswered . . .153
Call Forwarding when Busy or Not Answered . . .153
Call Forwarding when Unanswered . . .153
Call Forwarding with Both Ringing . . .153
Call Forwarding with Follow Me . . .169
Call Forwarding, Fixed . . .158
Fixed Call Forwarding Chaining . . .159
Call Forwarding, Off-Premise . . .161
Call Forwarding/Do Not Disturb Override . . .171
Call Pickup, Directed . . .313
Call Pickup, Group . . .339
Call Pickup, Secretary . . .506