NEC 5 - page 431

Message Waiting

Aspire Software Manual Features ◆413

Message Waiting

Description

An extension user can leave a Message Waiting indication at a busy or unanswered extension

requesting a return call. The indication is a ﬂashing MW lamp at the called extension and a steadily

lit MW lamp on the calling extension. Answering the Message Waiting automatically calls the

extension which left the indication. Message Waiting ensures that a user will not have to recall an

unanswered extension. It also ensures that a user will not miss calls when their extension is busy or

unattended. Additionally, Message Waiting lets extension users:

●View and selectively answer messages left at their extension (display keyset only)

●Cancel all messages left at their extension

●Cancel messages they left at other extensions

An extension user can leave Messages Waiting at any number of extensions. Also, any number of

extensions can leave a Message Waiting at the same extension. A periodic VRS announcement may

remind users that they have Messages Waiting. Up to 50 Message Waiting indications can be dis-

played in a system at one time.

MSG Key will Operate as Voice Mail Key

The system enhances a phone’s MSG key function when connected to a system which has voice

mail installed. When an extension receives a voice mail, the MSG key can be used to check the

number of messages in voice mail, as well as call the voice mail to listen to the messages. If there is

no Voice Mail Programmable Function Key deﬁned (Program 15-07-01, code 77), the phone’s Mes-

sage Waiting LED will ﬂash to indicate new messages.

This option is not available with a networked voice mail - the voice mail must be local.

Refer to the Voice Mail feature for the feature operation.

LED Color Indication

Depending on your software, the software provides an option allows you to select whether the Mes-

sage Wait LED located at the top of the keyset will ﬂash green (0) or red (1) when a Message Wait

indication is ﬂashing. By default, this option is set to ﬂash red.

Note that if this LED is also used for voice mail indications (no Programmable Function Key pro-

grammed for voice mail), if there are both voice mail messages and Message Wait indications, the

color set for Message Wait will override the color used for voice mail indications (red).

Single Line Telephone MW Indication Option

An option is available for analog single line telephones which provide a display. When a user leaves

a Message Waiting for a SLT which has a display, Program 15-03-13 : Single Line Telephone

Basic Data Setup - MW Signal Type is used to determine whether the SLT user will see a MW

LED indication or if the Caller ID will be used to display the call.

Aspire S Aspire M/L/XL

• Available.

• The MSG key as Voice Mail key feature is available.

• LED Color Indication option requires software 2.63+.

• SLT MW Indication option requires software 2.63+.

• Available.

• The MSG key as Voice Mail key feature is available with

1.11+ software.

• LED Color Indication option requires software 2.63+.

• SLT MW Indication option requires software 2.63+.