Class of Service
Aspire Software Manual Features ◆231
Class of Service Options (Answer Service), Program 20-11
Item
No. Item Input Data
Default
COS 01-14 COS 15
01 Call Forward Immediate
Turn off or on an extension’s ability to initiate Call Forwarding
Immediate.
0 = Off
1 = On 11
02 Call Forward When Busy
Turn off or on an extension’s ability to use Call Forward When Busy. 0 = Off
1 = On 11
03 Call Forwarding When Unanswered
Turn off or on an extension’s ability to use Call Forward When
Unanswered.
0 = Off
1 = On 11
04 Call Forwarding (Both Ringing)
Turn off or on an extension’s ability to activate Call Forwarding with
Both Ringing.
0 = Off
1 = On 11
05 Call Forwarding with Follow Me
Turn off or on an extension’s ability to initiate Call Forwarding with
Follow Me.
0 = Off
1 = On 11
06 Unscreened Transfer
Turn off or on an extension’s ability to use Unscreened Transfer. 0 = Off
1 = On 11
07 Transfer Without Holding
Turn off or on an extension’s ability to use Transfer Without Hold-
ing.
0 = Off
1 = On 00
08 Transfer Information Display
Turn off or on an extension’s incoming Transfer pre-answer display. 0 = Off
1 = On 11
09 Group Hold Initiate
Turn off or on an extension’s ability to initiate a Group Hold. 0 = Off
1 = On 11
10 Group Hold Answer
Turn off or on an extension’s ability to pick up a call on Group Hold 0 = Off
1 = On 11
11 Automatic On Hook Transfer
Turn off or on an extension’s ability to use Automatic On Hook
Transfer
0 = Off
1 = On 11
12 Call Forwarding Off-Premise
Turn off or on an extension’s ability to set up Call Forwarding Off-
Premise for their phone.
0 = Off
1 = On 00
13 Operator Transfer After Hold Callback
Turn off or on an extension’s ability to have a call which recalls from
hold transfer to the operator.
0 = Off
1 = On 00
14 Trunk to Trunk Transfer Restriction
Turn off or on the Trunk-to-Trunk Transfer Restriction option. If
enabled, trunk-to-trunk transfer is not possible.
0 = Off
1 = On 00