Tandem Trunking (Unsupervised Conference)
Aspire Software Manual Features ◆555
Method C - Tandem Trunking on Hang up
To set up a Tandem Call (with only 2 outside lines):
1. Place or answer first trunk call.
2. Press HOLD to place the first trunk call on Hold.
3. Place or answer second trunk call.
The second call cannot be a ringing call . It must first be answered, placed on hold,
then answer the other call and press HOLD, then hang up.
4. Hang up.
This sets up an Unsupervised Conference with both outside parties.
The line keys for the trunks light solid red.
To disconnect the Conference, use Forced Trunk Disconnect (i.e., Press line key + *3).
Single Line Telephone
To set up a Tandem Call (with only 2 outside lines):
1. Place or answer first trunk call.
2. Press HOOKFLASH.
3. Place or answer second trunk call.
4. To set up the tandem call, hang up.
This sets up a Conference between both outside parties.
To disconnect the Conference, use Forced Trunk Disconnect (i.e., Dial the trunk access
code [#9 + trunk number] + *3).