Program 41 : ACD Setup
41-10 : PGDAD Delay Announcement
Aspire Software Manual Programming ◆1271
41-10 : PGDAD Delay Announcement
Description
Use Program 41-10 : PGDAD Delay Announcement to define the PGDAD port number to be
used for the delay announcement.
This program is activated when the delay announcement source and options are assigned as
PGDAD in Program 41-08.
Input Data
Conditions
None
Feature Cross Reference
●Automatic Call Distribution (ACD)
Level: Aspire S Aspire M/L/XL
SA • Not Available. • Available.
ACD Group No 01-64
Item
No. Item Input Data Default
01 1st Delay Announcement PGDAD Port Number 0-96
(0 = No setting) 0
02 2nd Delay Announcement PGDAD Port Number 0-96
(0 = No setting) 0
03 1st Delay Announcement Connection Timer 0-64800 4
04 2nd Delay Announcement Connection Timer 0-64800 60
05 2nd Delay Announcement Sending Duration
Set the timer for the 2nd Delay announcement. Once
this timer expires, the call will disconnect. To keep the
call in queue, set this timer to “0”.
0-64800 0