Forced Trunk Disconnect
Aspire Software Manual Features ◆337
Forced Trunk Disconnect
Description
Forced Trunk Disconnect allows an extension user to disconnect (release) another extension’s
active outside call. The user can then place a call on the released trunk. Forced Trunk Disconnect
lets a user access a busy trunk in an emergency, when no other trunks are available. Maintenance
technicians can also use Forced Trunk Disconnect to release a trunk on which there is no conversa-
tion. This can happen if a trunk does not properly disconnect when the outside party hangs up.
Conditions
This feature only works on analog trunk. ISDN trunks do not have the Forced Trunk Disconnect
available.
Default Setting
COS1 = Enabled.
COS 2 - 15 = Disabled.

Programming

➻20-06-01 : Class of Service for Extensions
Assign a Class of Service (1-15) to an extension.
➻20-07-11 : Class of Service Options (Administrator Level) - Forced Trunk Disconnect
In an extension’s Class of Service, enable (1) or disable (0) the ability to use Forced Trunk
Disconnect.

Related Features

Central Office Calls, Placing
A user can use Forced Trunk Disconnect only for trunks to which it would normally have
access.
Aspire S Aspire M/L/XL
• Available. • Available.
CAUTION
Forced Trunk Disconnect abruptly terminates the active call on the line. Only use this
feature in an emergency and when no other lines are available.