Do Not Disturb
Aspire Software Manual Features ◆321
Programming
➻11-12-01 : Service Code Setup (for Service Access) - Call Forwarding/DND Override
In order to use the DND Override service code if voice mail is installed, the single digit ser-
vice code (11-16-09) must be deleted or changed as it conflicts with the DND Override code.
➻11-16-06 : Single Digit Service Code Setup - DND/Call Forward Override
If a single digit service code is to be used, assign an available code number.
➻20-06-01 : Class of Service for Extensions
Assign a Class Of Service (1-15) to an extension.
➻20-13-04 : Class of Service Options (Supplementary Service) - Call Forward/DND Override
Determine whether or not an extension should be able to override DND (0=denied,
1=allowed).
➻20-13-40 : Class of Service Options (Supplementary Service) - Do Not Disturb
This option will allow or prevent the user from being able to use the Do Not Disturb feature
(0=disabled, 1=enabled).
Related Features
Call Forwarding
Calls to extensions with DND active do not follow Call Forwarding programming. DIL calls will ring
an idle Department Group member, then follow 22-08 programming then 22-05 programming.
If an extension user activates DND option 4, the system prevents other extensions from for-
warding calls to them. If an extension already receiving forwarded calls activates DND option
4, callers to the forwarded extension hear DND tone.
Call Forwarding/Do Not Disturb Override
An extension user can override Call Forwarding or Do Not Disturb at another extension.
Central Office Calls, Answering
When a call is transferred because of Call Forwarding No Answer, Call Forwarding Busy, or
DND, the Reason for Transfer option can display to the transferred extension why the call is
ringing to their phone.
Direct Inward Line (DIL)
DND modes 1-3 will cause calls to follow 22-08 programming then 22-05 programming even if
the extension is forwarded.
Distinctive Ringing, Tones and Flash Patterns
Set up DND flash patterns for DSS and Hotline keys.